Franciscan Neurology Associates

Irina Isianov 

on Google

7 years ago

Unreasonable wait times to make an appt and completely unhelpful staff with no sense of compassion or patient care, much less customer service. 

Irina Ostapenko 

on Google

7 years ago

Unreasonable wait times to make an appt and completely unhelpful staff with no sense of compassion or patient care, much less customer service. 

Marlene Motola 

on Google

7 years ago

Agreed wait times are long to even get an appt. Once I got the appt (12/28/17), Dr Nguyen, DO, had been working there for less than a month. She examined me. Don't know if she read any of the physical therapy notes for past 3+ months. The physical therapist told me she updated Dr Nguyen after this appt. She then ordered a follow-up MRI to compare with the one taken 3 years prior. It was finally done nearly 5 weeks later on a Fri 9am. The watered down results appeared in My Chart that following Mon. I received my formal repor... read more

Melissa Coffer 

on Google

7 years ago

Dr Nguyen and her staff are AMAZING! complete passionate care and bed side manner. people need to understand the "unreasonable" wait times are due to this being a highly in-demand specialty care, so yes, it's going to be a little bit to be seen. not the staffing fault! there are a lot of Neuro clinics so people are more than welcome to go elsewhere..