Franciscan Infectious Disease Associates at St. Joseph

YG L 

on Google

5 days ago

Dr. Nguyen was great but Dr. Shakhashiro wasn’t so much. He didn’t do the after visit write up and sent an order to the lab no one knew what it was. Its phone system is a joke. I have to call so many times and wait forever to reschedule or cancel an appointment because this is the only clinic I cannot do it in MyChart. 

sean stokley 

on Google

a year ago

Karen Dykes is awesome but the incompetence of Franciscan continues to amaze. How do you move your office location and not inform your existing patients who have existing prescheduled appointments prior to announcing your move? This delay caused us a missed appointment. Just unbelievable and the challenges therein transporting a loved one with limited mobility now having to reschedule another appointment is incredibly challenging. Update 4 months later. How can I call the morning of to confirm (rescheduled appointment above)... read more

Sara Stewart 

on Google

3 years ago

It does take a while to get scheduled, but Dr. Lein and the team were very nice at my appointment. She listened to me and took my issues seriously. I feel well taken care of. She’s very pleasant and has a very distinct laugh that makes you smile. Get there early, it’s a little confusing to find the right building and office.