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Fox Jewelers
- Consumer Goods
- Richmond, VA
About this business
Location details
11736 W Broad St Unite 108, Richmond, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I am taking the time to send this review and post it because I consider this shop to be dishonest. First, they quoted me a specific price to repair an item, but when I went to pick it up, they increased the cost by an additional $100. Furthermore—and this is the worst part—they removed two links from my bracelet. When I picked it up and put it on in my car, it felt tight; once I got home, I looked up a photo to compare, and sure enough, two links were indeed missing. I recommend going to a different shop.
Customer service was ok. Fine if I’m buying a burger but not $5k+ on jewelry. Felt a bit like a mall kiosk mixed with a jewelry store. Wanted $15k for an oyster perpetual which is on Jomashop for $10k. I’ll be going to finks
Wonderful service. Ahmed helped me a lot .my wedding ring was too big so I came in to get it sized. He was very nice and definitely helped me out . The jewelry is high quality and the customer service is excellent! Definitely recommend and will definitely come back
They did a great job sizing up my wedding ring. Thanks Fox Jewelers, AWESOME JOB!!!
Frequently asked questions about Fox Jewelers
How is Fox Jewelers rated?
Fox Jewelers has a 4.3 star rating with 102 reviews.
When is Fox Jewelers open?
Fox Jewelers is open now. It will close at 7:00 p.m.
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