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Fox Collision Center - Plainfield

4.4

About this business

Fox Collision Center Plainfield is located within Fox Chrysler Dodge Jeep Ram - Used Cars in Grand Rapids, MI off of Plainfield Ave. We can handle all types of services and repair needs. Plus, our team is friendly and knowledgeable, and they can answer any questions you may have about returning your vehicle to its former glory. 

Location details

4100 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.414 reviews
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Mel Raleigh's profile image
Mel Raleigh 
on Google
a month ago

They did a great job on my Challenger! 

Dionna Hardiman's profile image
Dionna Hardiman 
on Google
a month ago

Communication was great initially, however, my vehicle was moved from their lot without so much a warning or word while I was waiting for my claim to be processed. When I emailed to inquire about my vehicle, I was then told it had been moved. I called the tow company they used, provided time and dated emails from GAP (the claim that took so long) and the email chain from my contact at the collision center and they waived all storage fees but I will now have to pay the tow fee. What’s even more frustrating is my email to cont... read more

Tim Nicholas's profile image
Tim Nicholas 
on Google
4 months ago

I am not one to do reviews normally, but this place definitely deserves it. The manager at this location was so understanding on a very complex warranty issue. They were extremely helpful and kept me informed every step of the way. When I picked the vehicle up today I was even more impressed with the quality of work. They not only took care of every issue beyond my expectations, but they also detailed the vehicle prior to pick-up. I would highly recommend this location for any of your auto body needs. 

Kendra Bearss's profile image
Kendra Bearss 
on Google
5 months ago

Completely drained wiper and coolant fluids from my car during the process of their job and left everything completely empty upon pickup of my vehicle. Body work looks good, but the attention to detail and care that I’m used to from Fox has completely vanished- leaving me wondering what other steps they’ve skipped. Also, usually there is a light detailing done on the car interior after body work from your company, and not a thing was done. I’ve never been dissatisfied by Fox until now. I used to recommend everyone to Fox, bu... read more

Sam Shea's profile image
Sam Shea 
on Google
5 months ago

I had an great experience at Fox Collision on Plainfield! Charlie, Alyssa, and the rest of the staff were absolutely fantastic so welcoming and professional. From the moment I walked in, they made me feel comfortable and well taken care of. The team was incredibly knowledgeable and kept me in the loop throughout the entire process. Their attention to detail and dedication to quality work truly stand out. I highly recommend Fox Collision to anyone in need of top notch service. Thank you guys! 

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Frequently asked questions about Fox Collision Center - Plainfield

How is Fox Collision Center - Plainfield rated?

Fox Collision Center - Plainfield has a 4.4 star rating with 14 reviews. 

When is Fox Collision Center - Plainfield open?

Fox Collision Center - Plainfield is closed now. It will open tomorrow at 7:30 a.m. 

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