Fowler Chevrolet

Steven S 

on BBB

3 years ago

ook my vehicle in on September 29, 2021 for an engine light and squealing sound as a result of a recent accident. Initially I was told it would be a 1-3 day turn around to diagnose and repair the vehicle. During that time frame, no communication even after reaching out to the service department by phone and text message. I did not hear until October 4, 2021 that there was recommended repairs for the vehicle which leads me to believe they did not even look at the vehicle until then.I approved the recommendations and requested... read more

Steven S 

on BBB

3 years ago

ook my vehicle in on September 29, 2021 for an engine light and squealing sound as a result of a recent accident. Initially I was told it would be a 1-3 day turn around to diagnose and repair the vehicle. During that time frame, no communication even after reaching out to the service department by phone and text message. I did not hear until October 4, 2021 that there was recommended repairs for the vehicle which leads me to believe they did not even look at the vehicle until then.I approved the recommendations and requested... read more

Dakotah M. 

on BBB

4 years ago

RUN AWAY FROM THIS PLACE. They will over promise and underdeliver through the whole process. I bought a car from them and it took three days to get the car ready after I purchased it. The car was NOT cleaned and was covered in dog hair, the change oil light came on with in ten minuets of driving it. Additionally they will offer to buy down your interest rate if you purchase a warranty however will not let you say no to the warranty. Lastly I have been driving around with expired temp tags because they have not completed pape... read more

Eric L 

on BBB

5 years ago

Service department has been giving me the run around since 12/26/19 today is 1/6/20 and I still don’t have my car fixed yet. Gave me back the car after two days and it was still broken. Had to take it back been in almost another week. When I call to ask about the progress they say my Service advisor is on the phone and will call me back then never does. Voice mails to the GM go unanswered. When asking for the service manager they say he’s sick I’ve never gotten such bad service from any other business that I’ve used for anyt... read more

Adam A 

on BBB

5 years ago

I bought a car from them 4 years ago. After the first two years, I began receiving phone calls and emails from them wanting to buy my car back. Due to reasons I won't list here, my car was worth much less than I owed at the time. I explained the situation and told them not to contact me again about my car. For the past 2 years, I have been receiving phone calls and emails after repeatedly telling them to remove any and all of my contact information from their system. Each time they reach out, no one even knows how my contact... read more

Christine F 

on BBB

6 years ago

I took our vehicle in to service the AC condenser on our 2015 *****. I was told the day before that the issue was covered under a special warranty regardless of mileage(I have the recorded phone call). The next day we drop the vehicle and get a quote via email that stated over $2500 in repairs and a $149 fee for a diagnostic test to tell me I was right about that was wrong with my vehicle(turns out it wasn't even the condenser but the lines instead so it's not clear the service was actually performed). Ultimately we were con... read more