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Forward Storage
- Self Storage
- New Bern, NC
About this business
Location details
160 Blueberry Ln, New Bern, NC 28560, New Bern, NC, 28560, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Do not rent here. You will be billed wrong and no-one will answer any phone calls to correct their mistakes.
The customer service for this company is absolutely awful. They have no problem imposing rate increases and trying to add $12 for rental insurance that they cannot provide proof of to your bill. Since this storage location was sold to Forward, service is not a word in their vocabulary. I can barely get someone to.answer the phone and when they do I understanding English is a problem and RUDE except GAby. They do not return phone calls ever. They do not escalate to management when asked..just laugh. I've now made the same req... read more
The customer service for this company is absolutely awful. They have no problem imposing rate increases and trying to add $12 for rental insurance that they cannot provide proof of to your bill. Since this storage location was sold to Forward, service is not a word in their vocabulary. I can barely get someone to.answer the phone and when they do I understanding English is a problem and RUDE except GAby. They do not return phone calls ever. They do not escalate to management when asked..just laugh. I've now made the same req... read more
The customer service for this company is absolutely awful. They have no problem imposing rate increases and trying to add $12 for rental insurance that they cannot provide proof of to your bill. Since this storage location was sold to Forward, service is not a word in their vocabulary. I can barely get someone to.answer the phone and when they do I understanding English is a problem and RUDE except GAby. They do not return phone calls ever. They do not escalate to management when asked..just laugh. I've now made the same req... read more
Gaby was extremely helpful. She kept her cool when I got excited. She answered all my questions and resolved the problem I had. Gaby was very knowledgeable and I felt much better after talking to her. She also verified my info so I could use auto pay for future payments. Gaby is a definite asset to your company.
Frequently asked questions about Forward Storage
How is Forward Storage rated?
Forward Storage has a 4.2 star rating with 32 reviews.
When is Forward Storage open?
Forward Storage is closed now. It will open at 8:00 a.m.
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