Forward Air, Inc

Birdman 

on Google

3 weeks ago

Called me to schedule a delivery window of 12pm-4pm. At 4:30pm I called to ask if it was still coming the customer service person tried to call the office here as apparently they we some cental help line and not even in NC. Apparently nobody picked up so she said she would email them. As of 7pm nothing has been heard from anyone so I just get to keep waiting. This is a poverty freight operation. 

Lis 

on Google

5 months ago

Didn't take my washer to the second floor and install like they were supposed to. Also they had called me at 7 am and told me they would arrive at my house in an hour but after 2 hrs I had to call them back and they said they wouldn't be arriving until later sometime in the day. They also never answer the phone when I tried calling a few days ahead to see what time frame they would be arr 

J F 

on Google

a year ago

Horrible company. They will schedule a delivery and just not show up. Forcing somebody to take the day off work for absolutely nothing. I don't understand why companies like Samsung or home Depot do business with this shady company? 

Jonathan Dippold 

on Google

2 years ago

Driver called with his estimated arrival time. He arrived on time - our indoor and outdoor lights were on and we were ready. He never even came to the door, knocked, or rang the doorbell. He then drove away. Said he “tried to call” us after we immediately called after he left asking where he was going. Said he would be back after a quick drop off. Never returned, driver wouldn’t return calls, and company doesn’t know when they can reschedule… 

Daxa h 

on Google

4 years ago

Delivery team did not show up to deliver my appliances and the nerves to say no one was home. Worst company ever. Do not deal with them.