HCA Florida Fort Walton-Destin Hospital

Paulette 

on Birdeye

6 months ago

I fell and later, when ib mass  I kneeled and immediately, felt a pop in my knee and shooting pain.. I went to HCA ER  after mass.- sat for about 2 1/2 hours in extreme pain.  Eventually someone took x-rays and then I waited again.   Finally, someone came to tell me there are no broken bones; instead I had fluid on my knee and maybe arthritis.  I cannot believe an ER left me sitting at the door waiting for my Uber; no one helped me to the car; no one gave me even a Motrin.  They literally sent me home with an undiagnosed a... read more

Paulette 

on Birdeye

6 months ago

Before my recent ER visit, I'd had excellent care at the ER.  However, three weeks ago, they  left me waiting for over two hours to see someone; then finally they took X-rays of my very painful knee injury and let me wait again.  Finally, a staff member  came out to tell me there were no broken bones then sent me home for 'fluid' on my knee and possible arthritis.  I asked for a Motrin or ibuprofen for pain, but they said I would have to wait again to see dr. again.  Then,  they didn't even help me to my Uber, even though I ... read more

Mary 

on Birdeye

2 years ago

Do not go to any facilities that this company does billing for. They do not take care of Veterans. They give you a different account number every month, so you have to be on top of them to make sure they aren’t going to slide in extra charges. They do not have proper communications to coordinate with their facilities. They need to be spoonfed on what to do to maintain secure information. They wanted me to say my social security number over the phone. It took them no time to bill me, but now I have to wait to get the bill tha... read more

Dawn B. 

on Birdeye

3 years ago

While on vacation, my mother had a heart problem and went 1st to HCA Emergency in Destin where they did chest xray & sent her to HCA Ft Walton-Destin hospital. They kept her there for 2 days & did not contact her Atlanta Dr. for the surgery info she had had on her heart and did not request the chest xray from their partner ER facility in destin. Then they did not feed her on day 3 saying they were going to do tests, but cardiac Dr. Zarate walks in and says no tests but he wanted to do surgery and put a stint in, and not read... read more

Charles C. 

on Birdeye

3 years ago

My 91 year old mother with Dementia was in the ER at FWB hospital awaiting a room upstairs most of the 9 hours after they determined early she had a faulty pacemaker and it needed replacement. I left for an hour to get her fresh cloths after being there all day. While I was gone they did not properly monitor her and she fell out of her unsecured bed while on telemetry and severely injured her elbow and shoulder and setting off 3 alarms in the one hour I had left her room. With alarms blaring nobody came to her aid. I ret... read more