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Fort Financial Credit Union

2.9

About this business

At Fort Financial, you're a member/owner, not a banking customer. With membership, you qualify to apply for any of our great services and products. As a member/owner you are also eligible to attend our annual business meeting and vote for our Board of Directors. Go to our website to learn more about Fort Financial and how to join. 

Location details

5909 Illinois Rd, Fort Wayne, IN, 46804, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 3:00 p.m.
2.926 reviews
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lee b.'s profile image
14 years ago

Rebounding Mrs Gordan I have almost the experience in 2008. I was behind on my car at the time, but was still making payments on it regularly trying to caught up. I never received any type of notification that my car was about to be repossed. Only when the man showed up at my work and demanded that I give him my keys. I was told that I could come and get mt personal items from the car. I kept asking him where. He offered very little information to me until I demanded a business card. I was told that I would had to call this ... read more

Liz J.'s profile image
15 years ago

Don't go here Very unfriendly. Most of the people you talk to are very rude. If you live in fort Wayne their services are ok I guess, but I moved away to college and they have been one pain in the ass after another. I have funds in my account and they tell me that they aren't that, and I Continually have fees. When I ask about them they give me crap answer and I can't get them to get rid of them... 

anonymous a.'s profile image
anonymous a. 
15 years ago

Pitiful Customer Service - AVOID! VERY UNPROFESSIONAL! Specifically speaking, Mr. Don Ditter is without question one of the most unprofessional and disrespectful people I have ever had the misfortune of speaking with. His communication skills are near that of a cave man. Flinging insults and condescending statements at will without regard is completely inappropriate. During this period of difficult financial times, people losing their jobs and source of income, usually by no fault of their own, and usually at the hands of fa... read more

Sherry G.'s profile image
16 years ago

Respect For All Mankind I would like to share my own personal experience with an employee of Fort Financial located in Fort Wayne, IN. My name is Sherry Gordon and recently we had a car loan with this establishment. First of all I must acknowledge we were two months behind on our car payment which was a 2002 Ford Mustang. We were behind $414.00. Prior arrangements were made with a lady by the name of Cheryl to make the two payment by the end of April 2009. The arrangement was not honored by Ms. Cheryl, on April 14 two men ar... read more

Cheryl M.'s profile image
16 years ago

Fort Fiasco These folks at this bank have been repeatedly rude, slow, and unwilling to help. They act like you're imposing on them if you ask for information on your own account! It's happened on the phone, and in person. As soon as I can, I'll be moving my car loan to another financial institution. 

Brandy C.'s profile image
18 years ago

The worst bank. I was with this bank for a few years. I thought it was decent bank. One morning I wake up to a call that asks me about some strange activity on my account and I tell them I haven't made the charges. So I sign online to view my banking statement and $300 is gone and was taken from me in Santo Domingo, a city in the Dominion Republic. So I call up to the bank and they tell me to come up there and all they tell me is, "Sorry we can't give your money back!!" I called customer service on the phone and they told me... read more

Leah M.'s profile image
19 years ago

Great Bank I do all my banking business. I have been with other banks and they were ok. But this has the feel of a small independent bank even though it isn't. They are very nice and friendly. They have free financial advice. And the rates on the loans is low. And they have overdraft protection. I love it. 

Sally J.'s profile image
19 years ago

Nice I took out my last car loan from Fort Financial Credit Union. The paper work was very painless and it was a five minute transactionbeginning to end. Very easy and painless what a time saver!. They do not have a fancy place but they make up for it in low rates and costs. These were all very low compared to the large banks in town. I have been very happy with the service and thepleasant people I have come in contact with. 

Frequently asked questions about Fort Financial Credit Union

How is Fort Financial Credit Union rated?

Fort Financial Credit Union has a 2.9 star rating with 26 reviews. 

When is Fort Financial Credit Union open?

Fort Financial Credit Union is open now. It will close at 5:00 p.m.  

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