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2944 Motley Dr #323, Mesquite, TX, 75150, United States
Get directionsI was furious at being charged a fairly sizable amount for repairs after barely using my new garage door in the 6-7 months since installed, as I’d been traveling out of state every few week. I was told my 90-day warranty period had expired for my specific issue claim, and yet the problems had started within that time frame but I was so busy and often times away that I never reported the issue. Well, after calming down, I recognize that the gentleman who serviced me was excellent as before, and the product quality itself was... read more
Aaron took the time to provide sufficient information necessary for us to make an informed decision to replace two garage doors on two buildings. The installation was challenging but Aaron was able to accommodate some “irregularities” to make it work. He let the job site clean and hauled the two old doors away upon completion. I highly recommend this company.
Customers Beware: They advertise $0 estimates but when they come out the job minimum is $200. I had the guy come out and literally do 10 minutes of work adjusting the bottom sensors and spaying some grease and charged $200 for that. I can understand having a job minimum for things like this but $200 is crazy. I was in a bind and didn’t want to tell the guy to go back so I just ate it, but watch out if your issue isn’t that big, it will still cost you $200 minimum.
They came out right away and didn’t charge us an emergency fee. They did a great job. They didn’t replace things that didn’t need to be replaced. It was quick and the customer service was exactly what you want from a company. Highly recommend!
Very disappointing experience. The company advertises a free estimate, but after the technician arrived, he pressured me into approving the repair, saying they had already spent around $100 just to come out and provide the estimate. The actual “repair” turned out to be simply turning on a power strip/switch. He initially quoted $150 and then reduced it to $100. Charging $100 for such a simple fix without clearly explaining the felt unreasonable. What disappointed me most was the technician’s attitude. Instead of providing ... read more
Fort Brothers Garage Doors has a 4.8 star rating with 509 reviews.
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