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Ford Motor Credit Co

2.5

About this business

Location details

3660 Regent Blvd, Irving, TX, 75063, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.530 reviews
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Lizbeth Cardoza's profile image
Lizbeth Cardoza 
on Google
2 months ago

Horrible Customer Service 

M M's profile image
M M 
on Google
3 months ago

Excellent company. Everyone is very efficient. Very easy to deal with!!!!! 

Jacob Melancon's profile image
Jacob Melancon 
on Google
6 months ago

Can not verify payments made to them. Absolutely ridiculous in 2024 they don’t even have emails to be able to send information to. You can only fax. I would not recommend Ford Credit to anyone. 

Ds Mr's profile image
Ds Mr 
on Google
3 years ago

Update: After the money was found and overpaid funds have yet to be properly refunded (most money has been returned, yet not the extra truck payment I made during the missing check fiasco)... it's been almost two months with no title for either vehicle. We're missing a car and truck title. Original post: They lost a payoff of $30,xxx.xx. The check was cleared, but our truck was never credited. So, as of right now, my $30,000 plus is missing. Here's what I think happens.... if they do this on a monthly basis, they bank off on... read more

Peter H's profile image
Peter H 
on Google
3 years ago

I have bought many Ford’s new over the years, and have leased many vehicles from other manufacturers. However, in this final business dealing with Ford I made the terrible mistake of leasing from Ford. ‘Red carpet’ more like red tape lease. Don’t fall for the tricks... Dishonest, cringe-worthy tactics from Ford. What an utter complete nightmare. The stores even know it’s a dumpster fire. Dealing with Ford near the end of a lease is like being on their leash, they’re a very greedy company that wants to make everything as diff... read more

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Frequently asked questions about Ford Motor Credit Co

How is Ford Motor Credit Co rated?

Ford Motor Credit Co has a 2.5 star rating with 30 reviews. 

When is Ford Motor Credit Co open?

Ford Motor Credit Co is open now. It will close at 6:00 p.m.  

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