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FocalPoint Flooring By Builder's Carpet Inc
- Flooring
- Elk River, MN
About this business
Location details
5600 Queens Ave NE #100, Elk River, MN, 55330, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
We had an Issue with a bathroom floor that was in our new Home about a year old. We contacted our builder who put us in touch with Maddie at Focal Point Floorcovering.. Maddie took care of our problem, keeping us fully informed from beginning to completion. Such fine service is a rarity in today’s market place.
I recently had my lower-level family room carpet replaced by FocalPoint Flooring. The Service team went above and beyond to coordinate everything for a smooth transaction. I would recommend for any new construction or remodel situation.
Update: The technician who came out was friendly, professional, and took the time to explain the process while resolving the issues as agreed upon with the builder. The email representative was equally friendly and made coordinating appointments simple. The builder chose FocalPoint for the flooring installation. Unfortunately, both bathrooms have misaligned vinyl flooring with noticeable bumps underneath - one has a bubble in the corner, and an open cutout. The carpet areas also has a random spot with bump underneath (unclea... read more
The builder chose FocalPoint for the flooring installation. Unfortunately, both bathrooms have misaligned vinyl flooring with noticeable bumps underneath - one has a bubble in the corner, and an open cutout. The carpet areas also has random spots with bumps underneath (unclear what’s causing them) and multiple protruding nails. I’m currently in contact with the company to see whether they’ll honor the warranty and replace the vinyl flooring rather than attempt a simple patch. I’m hoping they’ll make things right, and I’ll up... read more
Frequently asked questions about FocalPoint Flooring By Builder's Carpet Inc
How is FocalPoint Flooring By Builder's Carpet Inc rated?
FocalPoint Flooring By Builder's Carpet Inc has a 3.7 star rating with 89 reviews.
When is FocalPoint Flooring By Builder's Carpet Inc open?
FocalPoint Flooring By Builder's Carpet Inc is closed now. It will open tomorrow at 9:00 a.m.
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