FN America, LLC

Quinn Hall 

on Google

3 weeks ago

As a former U.S Army soldier I find there needs to be a call for equity: Disappointing Exclusion in Military Discounts I’ve expressed to this company half a dozen times and I keep getting usual Potomac two step. As a veteran who served honorably in the U.S. military, I have long appreciated companies that recognize the sacrifices of those who wear the uniform—or once did. FN has positioned itself as a steadfast supporter of our armed forces, proudly advertising military discounts that ostensibly honor the commitment of activ... read more

Dusty Nonya 

on Google

2 months ago

I messaged them about their FNS "service bulletin" as they won't admit it's a recall. After weeks of poor or no responses they only offered to replace it with the skeletonized, original 509 striker they've already replaced in new guns. It's prone to failure and only costs roughly 12$ less than the updated, enclosed model that is listed as compatible. I let them know this was unacceptable and received no response. This lead me to look into their reviews and Better Business Bureau profile. Their customer service is horrid, the... read more

A. R. B. 

on Google

7 months ago

Called about the front sight falling off my FN502. They said it was a known issue due to the sight being plastic and the slide being metal. They won't hold over time and then become finger lose. I asked if the metal 509 sight would work. They said sure. I then asked if they would offer a discount on that sight, solving the problem. They said no and would only ship out another defective plastic front sight. I believe this is a safety issue, and they should have been willing to offer a practical solution. Instead, the mismanag... read more

Dakiworld_392 Milton 

on Google

7 months ago

Absolutely great products but 1,000% horrible customer service