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Florence Eye Center

3.6

About this business

Location details

711 Cox Creek Pkwy, Florence, AL, 35630, United States

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WeekdayScheduleStatus
MonClosed
Tue07:45 a.m. to 5:30 p.m.
Wed07:45 a.m. to 5:30 p.m.
Thu07:45 a.m. to 5:30 p.m.
Fri07:45 a.m. to 5:30 p.m.
Sat07:45 a.m. to 5:30 p.m.
Sun09:00 a.m. to 3:00 p.m.
3.6146 reviews
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Dustin Whitley's profile image
Dustin Whitley 
3 days ago

We just had to leave seen the tech the was good no cars In the parking lot waiting on the dr over an hour told them nicely we haven’t been seen still no help so we won’t be back and my daughter really needed to be seen bad 

Robbie White's profile image
Robbie White 
4 weeks ago

I have been going to Florence eye center for several years and it has always been the best experience. Dr. Basden is great and is so kind. I wouldn't go anywhere else! 

Savana King's profile image
Savana King 
a month ago
Elizabeth Gonzalez's profile image
Elizabeth Gonzalez 
2 months ago

I’m not sure what happened because I previously recommended Florence Eye Center to everyone. Lately, no one answers the phone or calls back. It doesn’t matter how many times you call or how urgent the situation is. After weeks of calling, a receptionist did answer and could not give a straight answer for simple questions. Referrals were never sent and when inquired upon where the referral was being sent to, that information could not be disclosed. I am really dissatisfied and even disappointed in the lack of urgency for what... read more

Duncan Peters's profile image
Duncan Peters 
2 months ago

They do not answer the phone! I have been trying to get my daughter referred to see a specialist for months and found out they never sent the referral over.. it has been 4 months. I have been trying to call for weeks and today I got through but was put back on hold for 20 mins and then hung up on. Completely incompetent and unprofessional. Nobody had an answer as to why the referral was never forwarded. Do NOT use them. They used to be a good business but not anymore. 

Frequently asked questions about Florence Eye Center

How is Florence Eye Center rated?

Florence Eye Center has a 3.6 star rating with 146 reviews. 

When is Florence Eye Center open?

Florence Eye Center is closed now. It will open at 7:45 a.m. 

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