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Florence Apartments
- Apartments
- Florence, KY
About this business
Enter a community of peaceful wooded courtyards and select one of our spacious floorplans that will cater to your comfort. Florence Apartments is seconds from shopping, dining and great entertainment. We offer one, two and three bedroom garden style apartment homes that feature fully equipped kitchens, ceiling fans, walk-in closets, extra storage areas and more. Come and experience firsthand what our community has to offer and we will make you feel right at home
Location details
24 Alan Ct, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trashy! It's disgusting, nobody is ever in the office when you need them, even during business hours. Never answer the phone. Outlets are all broke or loose. Roaches everywhere, even had mice. People always partying outside. This place is HELL!
Business response:
We are sorry to hear that you've had a hard time reaching our team. Our goal is to remain available and accessible to all of our residents. We encourage you to come by our office at your convenience so we can discuss your concerns.
Do not live here There's roaches and you have to pay for the exterminator fee even tho it's something you can never control living in apartments. They don't have assigned parking. Half of the washers and dryers are broken at their laundromat and they never fix anything...
Business response:
We’re very sorry to hear that issues with household pests have been negatively affecting your stay with us. We would be more than happy to speak directly and work with you to find a lasting solution to the problem. Our team is always looking for ways to improve our community and will keep your suggestions in mind when considering future improvements.
Of the worst!! This is the worst you can find in this part. I currently reside in the place and about a year ago I have had problems in the apartment. The first thing is that each year you increase the cost of rent, which seems absurd when you have nothing in this apartment complex that warrants the increase of it. Second, there are wanderers sleeping in the corridors increasing the insecurity in the place. Third, the administrator is never in the office. The light bulbs are damaged in the part of afura (near building 7420) ... read more
Business response:
Hello there! We're disappointed to see your low rating of our community. Please know that our entire team is truly dedicated to providing top-notch customer service, beautiful homes, and a comfortable community. Our team would appreciate a chance to address any concerns you may have in hopes of improving not only your review but your time with us as well. Please give our office a call at your earliest convenience, thank you!
Very bad apartment to live Everything went wrong from day one. We could not move into our apparment on the move in date because they had not finished "cleaning and fixing". When we finally moved in we could not flush our toilets for the first few days due to the fact they were not bolted down. There was old food left in the fridge, giving a terrible oder throughout the whole house for weeks. The stove had huge burn marks around the burners. The landlord is never in her office. Things break (i.e. Dishwasher, Garbage disposal,... read more
Business response:
Thank you for taking the time to write a review. We're sorry to hear your experience with us hasn't lived up to your expectations. If you would like to discuss your concerns in further detail please contact us or stop by the office.
Worse place to live They take horrible care of the area, and the apartments themselves. Kids are everywhere destroying property and management does nothing about it. They will ignore you phone calls and emails if you try to complain or try to have something fixed. There are cockroaches literally everywhere. The community is just as bad at the management; illegals are everywhere.
Problems You have all these problems with your apartments and the rent is high. you have to pay a fee for animals, yet broken things are left undone. Seems to me if you want to rent these apartments, exclude the animal fees, get rid of the bugs.
Beware of Florence Apartments. Everything went wrong from day one. We could not move into our apparment on the move in date because they had not finished "cleaning and fixing". When we finally moved in we could not flush our toilets for the first few days due to the fact they were not bolted down. There was old food left in the fridge, giving a terrible oder throughout the whole house for weeks. The stove had huge burn marks around the burners. The landlord is never in her office. Things break (i.e. Dishwasher, Garbage dispo... read more
Frequently asked questions about Florence Apartments
How is Florence Apartments rated?
Florence Apartments has a 2.5 star rating with 66 reviews.
When is Florence Apartments open?
Florence Apartments is closed now. It will open tomorrow at 9:00 a.m.
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