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Flooring Canada Ottawa
- Flooring
- Ottawa, ON
About this business
Location details
726 Industrial Ave, Ottawa, ON, K1G 0Y9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Excellent customer service by Andre and the entire team at Flooring Canada. We recently received defective flooring purchased at Flooring Canada for a kitchen renovation. Many of the boards were damaged and had defects stemming from poor quality control by the manufacturer. Flooring Canada was in no way responsible for the manufacturing problems. Andre was able to quickly resolve the issue to our entire satisfaction and we were able to exchange the defective flooring for a product of superior quality. Andre was very proactiv... read more
We purchased flooring from Flooring Canada on two occasions, and both experiences were fantastic thanks to Andre. The first time, we selected luxury laminate flooring for my apartment, and the second time, we chose carpeting for another unit. Andre was attentive to our needs, offered excellent product recommendations, and provided samples for us to take home. Most importantly, he took the time to listen to our goals and guided us effectively. I would absolutely recommend Flooring Canada, and I would certainly request Andre a... read more
Two years ago we had a very bad experience with another supplier who has been serving Ottawa for decades. Two of three rooms done and they showed up with only 2/3 of the needed materials. We had to wait another week with a half finished living room and a second installation appointment. Steve was 100% professional and was able to get the same flooring for our third room. Delivery was on time; installer was great. If we had not run of rooms to do I would continue to buy from Steve.
After touring all of Ottawa's flooring stores, we finally found the flooring we wanted for our renovation which included flooring for our whole living space of kitchen, living, dining, hallway & 2 bedrooms. When we spoke with Steve, he was so informative & knowledgeable with regard to the flooring & humidity levels in the home etc., no other company had even mentioned this. When we went to put the order in for the flooring, it was on back order, but Steve went the extra mile & worked with another customer in order to get the... read more
Made a small order to supplement a tile project that I already had some stock for. They guaranteed they could get me the same tile (I provided all of the product identifiers), and unfortunately it wasn’t the same (company claims same tile different die number, whatever that means?). Hey so what, that happens I was fine. That’s where the problem started. I kindly asked to be reimbursed the $100 for the one box of tile. The owner Steve went out of his way to be as rude as he possibly could, acting like he had just been rejecte... read more
Frequently asked questions about Flooring Canada Ottawa
How is Flooring Canada Ottawa rated?
Flooring Canada Ottawa has a 4 star rating with 52 reviews.
When is Flooring Canada Ottawa open?
Flooring Canada Ottawa is open now. It will close at 4:00 p.m.
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