Floor Store of Va Inc

YPMobile User 

on Yellow Pages

10 years ago

I had engineered hard wood floors installed throughout my whole home except my stairs (carpeted). I contacted the Floor Store of Virginia and spoke with Bob. Within a day I had my hardwood floors and carpet picked out, Bob came out to my home personally and measured. Materials were ordered, delivered and installed one week later. The installers were professional and courteous, The staff at the Floor Store are extremely knowledgeable, professional and polite. They answered all of my "many" questions, were always available via... read more

reneeandjoe 

on Yellow Pages

11 years ago

UPDATE!!!!!! We started our first review with 5 stars but now believe they are in the negative. Customer service for this company is horrible. Our wood floors has tons of gaps. (Some of them you can place quarters I between the boards). Installers used a ton of putty to cover up bad install job which is coming out in huge pieces. We have allowed the company , the wood distributor and Armstrong floors all to come out and evaluate the floor. They have even said it it a humidity issue but the other hard wood floor, that was ins... read more

mothersreview 

on Yellow Pages

12 years ago

Really mixed experience. Had my first floor carpeted and it was an outstanding experience. Two brothers came and got the job done quickly and efficiently. Everything looked great. I was so happy, I bought more carpet to do the upstairs. This turned out to be a much different experience. One older gentleman came to do the entire job alone! He had no help and was here till after 10pm, and still had to come back the next day. Honestly, he did not do a good job. The carpet was not tight and he cut around disconnected baseboard h... read more

mynameisjim 

on Yellow Pages

14 years ago

I just purchased a short sale house in a very big need of new floors. I had a budget and they were able to make everything work with in that. I got new Hardwood in my foyer, family room, living room, and dining room. New carpet in my 3 bedrooms, hall and steps. New tile in my kitchen and an area rug to go in the family room. They were so helpful and even let us check samples out. I highly recommend The Floor Store in Sterling.‎ 

diane.w. 

on Yellow Pages

16 years ago

I find it hard to enjoy my beautiful carpet due to the disaster that took place having it installed. The workman showed up with no help at 9am. Removed our screens (broke 2) from our windows and front door to get the carpet in. Was still in our house at 10:00pm at night while my husband, my 3 year old and myself drove around looking for something to do until the work was finished. Verbally and physically assaulted by the workman when we asked him to leave our property. The job was left unfinished and another workman had to r... read more