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2781 Vista Pkwy Suite K10, Ste K9, West Palm Beach, FL, 33411, United States
Get directionsMy fault for not checking with the BBB, who gives them a 1 out of 5 stars, or other sites before booking l an appointment with Flamingo Plumbing! On Thursday, July 18th, 2024, I used Flamingo Plumbing, 2781 Vista Pkway, WPB, to do the required Backflow Test of my water meter. Their technician failed my meter and explained the meter did not meet the numbers he was looking for and that the internal parts only last 5 years before needing replacement? Not feeling at all comfortable with his explanation, I had the Backflow Tes... read more
On Monday I had appointment between 10 a.m. & 3 p.m. and no show or phone call….I called & they said the plumber was delayed on a job and I’m next…another no show & when I called I got the emergency service and was told I wasn’t scheduled for today but was for Wednesday (I had their email confirmation work order for Monday). Do yourself a favor and call another company unless you don’t mind a company that lies and doesn’t show.
We had an Back Flow leak at our business, After I called and made an appoint with them to come out to fix the leak the next day, NO ONE showed up. I called and they said they would check into it. They never called back. I called the next day. They said they didn't know what happened and they would call back and they Never did. So the third day I called and they said the work order was never submitted and they would call back, they never returned any calls. It has been 4 days of no calls or showed up. I had to go to another c... read more
my washer wasn't working and they came and fixed the control board,and then discovered that the drain pump wasn't working and they fixed that. There was a confusion about the price but they adjusted it in what I felt was a Fair Way according to what we had discussed. The quality of the work was excellent and my washer is working perfectly.
my washer wasn't working and they came and fixed the control board,and then discovered that the drain pump wasn't working and they fixed that. There was a confusion about the price but they adjusted it in what I felt was a Fair Way according to what we had discussed. The quality of the work was excellent and my washer is working perfectly.
This is not a critique of the quality of their work, since we never got that far. This is a critique of how overpriced they are. Once the technician gave me the price of a simple job I had to pick myself up off the floor, say no thank you, and let them walk away with a $69 service call fee without letting them touch the job. They gave me a quote of $427 to fix a 1 inch PVC leak near my water meter...Combine that with the $69 service fee and you're looking at almost $500 for a simple job that consists of six dollars in parts.... read more
Business response:
Dear Steven, I want to extend my sincerest apologies for the negative experience that you had with our companies pricing for your service. We wish there was more we could do or have done to make you satisfied with our pricing. We do believe our pricing is competitive with the other licensed and insured plumbing companies in our area. With this being said we do offer competitive pricing/ price matching if you do wish to get a second opinion and would still like to work with our company. At Flamingo we value our customer's sat... read more
Flamingo Plumbing & Backflow has a 4.8 star rating with 711 reviews.
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