Substandard on Citysearch
10 years ago
04/10/2011, 07:36 AM
Substandard Repairs – Under new ownership......Fix It right smog and auto repair
The service performed was sloppy and caused metal to get into the engine. Because metal gets into the engine it ruins the bearings and causes the engine to knock. All these issues were brought to the attention of the current ownership (Marty & Eddie) and they tried to fix it even after they had offered to put in a new low mileage engine. According to them the engine sounds and runs fine, according to 3 different service centers(1 a Honda Dealer) the engine is blown. It was a direct result of what they had done. This needed to be documented because I placed a high level of trust with these guys and was fully taken advantage of and wouldn't want anyone else to have to go through the same thing. Currently my car sits in my driveway leaking oil and not able to be driven. The BAR has instructed me not to drive it at all because when the engine knocks and oil and water from the radiator start to mix, the engine can go at any time. Ownership admitted that a couple of the techs have already been written up because of performance issues but the frustrating thing here is that these last repairs were done by the owners. I have lost all confidence with the knowledge or automotive repair abilities of this business. I was told that they would fix this car to be at 100% and that they would treat it as if they would fix it for a close family member, that did not happen. My vehicle had to be returned many times and they just could not get it right. Buyer Beware..........