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Five Star Vacation Rentals

2.9

About this business

Location details

42001 Big Bear Blvd #5, Big Bear Lake, CA, 92315, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:30 p.m.
Tue9:00 a.m. to 6:30 p.m.
Wed9:00 a.m. to 6:30 p.m.
Thu9:00 a.m. to 6:30 p.m.
Fri9:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
2.996 reviews
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Angelina Gua's profile image
Angelina Gua 
on Google
8 months ago

Do not book with these people, they charge you a cleaning fee when you’re the one cleaning for the next people. There’s no way they clean the house and wash all linens in 4 hours we booked the “no 20 mountain masterpiece lake views 6 bd ac!” There was random decorations from a birthday party hosted there right before us. 4 of our toilets were leaking, shower head didn’t work, a pipe leaked the whole stay our clothes kept collecting water and as soon as we noticed that 5 star calling us saying the water company reported a wat... read more

April Birmant's profile image
April Birmant 
on Google
10 months ago

Absolutely Horrible Experience! Avoid at All Costs! I can’t express enough how terrible our experience was with this property and the management. From the moment we arrived, it was clear that the property was neglected. The outdoor area looked like it hadn't been maintained in years – cracked pavements, overgrown weeds, and worn-out furniture. It felt more like a run-down roadside shack than the "luxury" vacation home advertised. But the real nightmare began with the appalling customer service. The management team is not jus... read more

Mom Nicassio's profile image
Mom Nicassio 
on Google
a year ago

Here is a list of my concerns that make this house uninhabitable. To top it all off, the internet has been down for 6 hours today. CONCERNED FOR OUR HEALTH DUE TO MOLD. The house is FILTHY our feet were black within 15 minutes of walking in the house. We had to get a cleaner to return in order to mop the floors and vacuum the chips from the previous guest. 1. When the stove is on, it is constantly clicking and we are not sure if there is a gas leak or not since the burner won’t stop clicking 2. The guest bathroom toilet seat... read more

l l's profile image
l l 
on Google
a year ago
Noah Derkalousdian's profile image
Noah Derkalousdian 
on Google
a year ago
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Frequently asked questions about Five Star Vacation Rentals

How is Five Star Vacation Rentals rated?

Five Star Vacation Rentals has a 2.9 star rating with 96 reviews. 

When is Five Star Vacation Rentals open?

Five Star Vacation Rentals is closed now. It will open at 9:00 a.m. 

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