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Five Guys

4.1

About this business

Location details

4301 W William Cannon Dr E-200, Austin, TX 78749, Austin, TX, 78749, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
4.1799 reviews
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James Smith's profile image
James Smith 
2 days ago

I have arrived to the store a little before 10:30. My order was already placed online. They was cleaning the store and close to closing early instead of 11. So once they start cooking my order my food was done in less than five minutes. I will say about 3 to 4 minutes tops. The burger was not cooked. It was only brown on the outside fully pink on the inside. The fries wasn’t even cooked. They were so soggy and very soft I would never recommend. Worst experience ever with five guys 

Christy Solis's profile image
Christy Solis 
2 days ago
Ray's profile image
Ray 
2 weeks ago

I came so far out of my way to get an order of fries that I thought would be crisp and well shaken. The first order was all long fries, I sent them back. The second was like a ball of potatoes and incredibly oily. No thanks. The third were also very floppy. I wanted a refund, but because I paid with contactless pay, they would offer a gift card. I declined because never come to this side of town, and today was an expedition in itself. Im very disappointed, but at least the manager was nice. All the other workers were just st... read more

Cassandra Blessing's profile image
Cassandra Blessing 
3 weeks ago

Listen. No one can say the food or the friendliness isn’t awesome. But the team can’t keep up. I ordered online and had a 4:45 ETA for food. I didn’t leave the restaurant until 5:20. Y’all are awesome, truly!! But that wait 😬 But shout out to the leader/manager. He did a great job training while they worked, I was so impressed. Give him a raise! 

Dhana H's profile image
Dhana H 
3 weeks ago

If yall could do one thing at 5 guys please change your coke freestyle machine. We went in there tonight to just get a drink and none of the drinks from the machine were drinkable. They were flavorless. Even the ice had an oily texture left on my lips. I figured I could eat the ice but even had to throw that out and now I feel nauseous. please keep your drink machine up and running. 

Frequently asked questions about Five Guys

How is Five Guys rated?

Five Guys has a 4.1 star rating with 799 reviews. 

When is Five Guys open?

Five Guys is closed now. It will open tomorrow at 11:00 a.m. 

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