This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Five Guys
- Restaurants
- DeKalb, IL
About this business
Location details
2446 Sycamore Rd, DeKalb, IL 60115, DeKalb, IL, 60115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
great food good service clean store. Food is alittle pricey but you get a huge burger and abundance of fry’s so it makes up for it. Quality is on point. Just good food.
Employees weren’t working or concerned about food preparations from what I could tell. They seemed to be laughing and making jokes while ignoring the people waiting for food. You have lost me as a customer Five guys.
Waiting to pick up an order. Four employees, 1 actually working trying to push out orders while the other 3 are hiding in the back screwing around doing anything but actually working. What a joke...
on 1/31/2026 I went in around dinner time and received horrible service. The person taking my order did not seem interested and gave me my drink while touching the inside of it with gloves on. The food was decent but I felt sick the whole time knowing the drink had been touched my gloves that were tainted. I asked the manager if they could fill the fry bag like they do at the location in rockford and was promptly denied. I thought that was five guys policy? So disappointed. Always been a loyal customer.
This place used to be so good and it’s a shame what happened. The workers do not care and do not wash their hands as i’ve seen the past two weeks. The guy who took my order had airpods in and was talking to his friend. I’m paying $40 for food and I have to put up with this? Ridiculous staff. Whoever is in charge needs to clean house or change something.
Frequently asked questions about Five Guys
How is Five Guys rated?
Five Guys has a 3.8 star rating with 102 reviews.
When is Five Guys open?
Five Guys is closed now. It will open tomorrow at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com