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Five Elements Spa
- Wellness
- South Melbourne, VIC
About this business
Location details
264 Coventry St, South Melbourne, VIC, 3205, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 10:30 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:30 p.m. |
Overall brilliant experience couldn’t recommend enough. Fair priced. Excellent service. Great staff and spectacular atmosphere.
To be clear - very much 5 stars for the actual massage and facial I received and the service from the staff who was serving me, who was apologetic about the following issue so even she was embarrassed about her colleague... But negative stars for the staff member who was in the treatment room next door who spent something like 2.5 hours speaking loudly to another customer in Korean, with some 30 to 40 minutes on a face time call with a male person. How do people get away with this level of noise in a spa? Absolutely the oppo... read more
We went as a couple here to get the massage and we were very disappointed with the massages. We chose to come here because the reviews were generally positive but our experience was terrible because: 1. The massage says full body, but the thighs and head were not massaged. 2. The pressure started out strong, as I have requested, but halfway, the pressure became soft. 3. My husband complained that the technique of his masseuse was poor and at the end of the massage he complained of a headache. 4. The massage was supposed to b... read more
I was really disappointed with the service I received. The spa itself is absolutely beautiful and has a lovely atmosphere, but unfortunately the facial service did not meet expectations at all. I booked a deep facial and clearly explained that I wanted whiteheads removed. What I received felt more like a basic facial massage rather than a deep treatment. What was done to me can barely be described as an extraction. When I checked my face in the mirror immediately after, there was no visible difference at all and my whitehead... read more
Appalling customer service. I went into early labour and could not attend my appointment. I advised as soon as I could and despite the extraordinary circumstances, was refused a refund. Absolutely no compassion applied. Will never use this service again.
Frequently asked questions about Five Elements Spa
How is Five Elements Spa rated?
Five Elements Spa has a 4.6 star rating with 183 reviews.
When is Five Elements Spa open?
Five Elements Spa is open now. It will close at 7:30 p.m.
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