Fitzgerald Toyota Gaithersburg

Divine Roots Family 

on Google

6 days ago

I was going to give 5 stars, but once I actually signed the paperwork and paid for my car, customer service drastically went downhill. They don't care about their customers after you sign on the dotted line. As I was finalizing some paperwork for the car, I needed a password to access my account, so I called the dealership. The receptionist, connected me to finance office. However, when I was not able to get through, I called back to try to find another way to get my information. The receptionist was extremely rude, and actu... read more

George Choquette 

on Google

a week ago

I just completed a good experience buying a 2025 Tacoma at the Gaithersburg Fitzgerald. Govinda Ban was the Fitzgerald sales agent and he did a good job answering my questions and providing info about availability and options, as well as explaining controls for the truck I bought. He was clear on pricing and there were no surprises. My wife and I have bought several vehicles at this same Fitzgerald location over more than 30 years, and each one was a good experience, so I can recommend this as a good and reputable place to l... read more

Abbey Grimes 

on Google

2 weeks ago

This past weekend we traded in my 2020 Hyundai Sonata for a Used 2022 Toyota 4Runner and had a wonderful experience at Fitzgerald. Our salesman, Max Ramos, was a pleasure to work with! He was informative, professional, and never made us feel pressured throughout the process. The entire team was very grateful for our business and we left feeling very pleased with the trade-in value of our Sonata and the out-the-door price on the 4Runner! They offered some really great add-on warranties and upgrades, but we never felt obligate... read more

Frank Oliva 

on Google

3 weeks ago

I came to Fitzgerald Toyota of Gaithersburg to sell my 2021 Toyota Sienna LE (one-owner, well-maintained). The experience was extremely disappointing. One of the acquisition reps, Axel, gave me a shockingly low offer of $16,000 for a van that other buyers valued thousands higher. To put it in perspective: Carvana offered me $19,000, and another dealer in Virginia ultimately purchased my vehicle for $20,750. It was clear Fitzgerald’s approach was to undervalue the car and pressure me into accepting far less than it was worth.... read more

Naomi Savin 

on Google

3 weeks ago

I had a great experience start to finish with Fitzgerald Toyota Gaithersburg. They were fair, didn’t try to upsell or force unnecessary extras on me like so many dealerships do, and I walked away confident I was getting the best possible deal on a 2025 Toyota Corolla Hybrid in the entire DMV region. Govi was great, super helpful and kind and knowledgeable. I did a LOT of research and after my experience buying a car here, I would HIGHLY recommend to anyone in the market for a new or used Toyota!