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Fitzgerald Cadillac Annapolis
- Car Dealers
- Annapolis, MD
About this business
Location details
34 Hudson St, Annapolis, MD, 21401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Disappointed with Service Experience I brought my 2015 Cadillac Escalade to Fitzgerald Cadillac of Annapolis (34 Hudson Street) for a simple oil change. The standard price without a coupon is $119.95, and I had a coupon for $69.95. However, my service advisor David Alexander told me that because my vehicle takes 8 quarts of oil, the total would be $109.00 even after applying the coupon. My husband called to verify the price, and Mr. Alexander confirmed that it was $109.00 due to the additional two quarts. When I arrived at 7... read more
In the past, I’ve taken my Cadillac to this dealership multiple times for routine service and had a great experience with the service advisor Leonard. I recently brought my car there for service and had a horrible experience with their advisor Kenny Burger. A few hours after I dropped my car off at the dealer I received a call from Kenny that my car had an oil leak and they would have to keep the car. After that day I did not receive a single phone call from Kenny with an update, this went on for almost a week. I called the ... read more
The service was “outstanding “ and very timely. For the first time At Fitzgerald , I was able to observe on my phone the service while it was being done ( revolutionary). This experience was very gratifying to observe. Well Done! Keep it up.
We are supposed to drop off a vehicle for Service under warranty called service department He says I have to buy a service plan in order to get a loaner vehicle, which is very unprofessional You do not need a Service plan if Your vehicle is under warranty, very unprofessional
Frequently asked questions about Fitzgerald Cadillac Annapolis
How is Fitzgerald Cadillac Annapolis rated?
Fitzgerald Cadillac Annapolis has a 4.6 star rating with 941 reviews.
When is Fitzgerald Cadillac Annapolis open?
Fitzgerald Cadillac Annapolis is closed now. It will open at 9:00 a.m.
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