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Fitness Connection

4.5

About this business

Location details

12338 Gulf Fwy, Houston, TX, 77034, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
4.51,798 reviews
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Siscar F.'s profile image
Siscar F. 
10 years ago

I repeat! Do not join fitness connection!!!! It is going to be my mission from today to let people know how scam is fitness connection!!!! I cancelled my membership as i am moving away and they need proof of me moving away..... Like really??? Proof? Why do i jave to proof for you that i am moving away? If i want to cancel my membership then that's my freaking decision!!!!!!!!!!!!! And worse of all is they have mu bank account so it is easy for them to take money out of my pocket!!!! This is one thing I regret joining in my e... read more

Raj Y.'s profile image
Raj Y. 
10 years ago

No zero star, that's why I am giving 1 star. This review is about Bissonet Houston. The manager at Bissonet location is very unprofessional. I think gym management recruited a college out guy as a manager, he doesn't have any experience in customer management. Management is very rude, they will try to come up with lots of reasons instead of giving help to customers. First they should recruit the right persons at front desk/manager position. They advertise $9.95 per month, it's kind of scam. Once you go to gym to join, they s... read more

Jeanette J.'s profile image
Jeanette J. 
10 years ago

Love this place the trainers instructors and atmosphere is awesome lots equipment,is just so packed in the evening 

M D.'s profile image
M D. 
10 years ago

I was going over my bills and noticed a charge from them. Apparently they were able to weasel there way through a loophole. I originally signed my son up because that was what he asked for , a membership to a gym. Believe me, that in itself was an ordeal. Like two sharks circling us. Trying all the pressure tactics to have him sign with a personal trainer for only about 300 something a month. The statement came out of one guys mouth. "Well, don't you want him to have the best?, don't you want to be a good Mom?" Yeah, single ... read more

Thadd S.'s profile image
Thadd S. 
10 years ago

Horrible customer service. No one is ever able to take care of incorrect charges. One rep started a membership without having my signature or payment information on a contract. This was two years ago and after talking to several managers at different locations, corporate, and collection I have still not been able to get it resolved and taken out of collections. 

Ashleigh B.'s profile image
Ashleigh B. 
10 years ago

This company charged a large sign up fee for the $9.95 membership & I also signed up for the FitExtreme for an additional $39.95 per month. The facilities were clean & the faculty was knowledgable and friendly. However when my debit card was compromised I called to let their customer service know & I was assured everything was fine to just call back & update my information. Two months and several hundred dollars later my bill is incorrect, there's never a manager available & they still have not cancelled my membership disput... read more

Craig R.'s profile image
Craig R. 
10 years ago

I don't want to give one star becau se I can't,I WANT EVERYONE TO KNOW ME IN CORPORATE I'm member F c487863,I THINK YOUR WHOLE COMPANY IS A SCAM I WILL NEVER GIVE ANY GYM AUTO PAYMENT ANY MORE, I THINK YOU ALL ARE LIARS & thieves,I called my credit union and reported an uunauthorized payment.I told them you stole my money. 

Jana A.'s profile image
Jana A. 
10 years ago

Wwwwooowwwwww. I can hardly believe these reviews. My decision has been swayed. No one likes People messing with their money/income, nor be treated with disrespect for whatever reason . I don't care if it's $5.00 a month, you mislead them or with hold anyone's hard earned money, then thst places you in the category of POND SCUM SUCKER. The employees posting reviews on here obviously got paid and perhaps a bonus for whoever had the best^/ most convincing. You can't possibly think people will believe reviews go from 1 star to ... read more

John R.'s profile image
John R. 
10 years ago

Don't go there the staff that is those who are to sign you up are uneducatied, and unprofessional they may be working in the Woodlands but their behavior leaves no doubt that they are from the hood. The one guy was outright aggressive about forcing my wife to sign up and she hates pressure sales and the idiot blew it because now I had to quit because I vouched for this place if you don't believe me go see for yourself 

Frequently asked questions about Fitness Connection

How is Fitness Connection rated?

Fitness Connection has a 4.5 star rating with 1,798 reviews. 

When is Fitness Connection open?

Fitness Connection is open now. It will close at 10:00 p.m.  

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