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FirstService Residential Wilmington

4.2

About this business

FirstService Residential is North America’s property management leader, partnering with 8,000 communities across the U.S. and Canada. Homeowners associations (HOAs), community associations and condominiums rely on the company’s extensive experience, resources and local expertise to maximize their property values and enhance their residents’ lifestyles. Dedicated to making a difference, every day, FirstService Residential goes above and beyond to deliver exceptional service to the properties it manages. 

Location details

3604 Rustic Ln, Wilmington, DE, 19808, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.226 reviews
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Jonroy Canady's profile image
Jonroy Canady 
on Google
2 months ago

My HOA has been (mis)managed by FSR for over a decade. They failed to perform so many of their responsibilities, and our recent recompetition of the contract revealed how far behind the competition they are. Even after losing the contract, FSR has found new lows to sink to in their final months, instead of exiting gracefully. I recommend avoiding FSR at all costs. 

Tim Laporte's profile image
Tim Laporte 
on Google
3 months ago

Account Manager Lisa Bolin and assistant Sara Mattox have been excellent in responding to our board and community needs this past year. 

Juliette Smith's profile image
Juliette Smith 
on Google
3 months ago

Clear communication and great service. 

Christine Goodstein's profile image
Christine Goodstein 
on Google
4 months ago

Jessica does not return or respond to emails, texts or phone calls! I’ve been waiting weeks for a response and she ignores my messages. She is so unprofessional and DOES NOT answer questions or concerns! I need approval to add a deck to my house and it has been nothing but a headache having to deal with her lack of responsibility. 

Carrie B.'s profile image
Carrie B. 
on Google
9 months ago

Five Stars! For duty above and beyond....that is what Lisa Bolin has given to Fountainview. With such a catastrophic event as the flooding Lisa and FSR has been there to guide our council through it. Even when she didn't have the answers , she asked the questions and did the research to find the answers. We are truly grateful to have her on our side. 

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Frequently asked questions about FirstService Residential Wilmington

How is FirstService Residential Wilmington rated?

FirstService Residential Wilmington has a 4.2 star rating with 26 reviews. 

When is FirstService Residential Wilmington open?

FirstService Residential Wilmington is closed now. It will open tomorrow at 9:00 a.m. 

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