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FirstService Residential Eatontown
- Property Management
- Eatontown, NJ
About this business
Location details
21 Christopher Way, Eatontown, NJ, 07724, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I specially am referring to Kelley Staats for Country Woods in East Brunswick, NJ. Kelley is always responsive and very approachable. I have emailed them several times with issues and she has been pretty prompt at responding back. She is a nice person to talk to too. She is the assistant manager but I think she is manager caliber. Thanks Kelley for always being helpful and responsive to all my townhome questions with a lot of patience.
The quality of property management at Society Hill-II at Somerset has plummeted under current community manager. Instead of addressing genuine neighborhood needs, his primary focus seems to be micromanaging residents. He spends his time targeting homeowners with unprovoked warnings, completely ignoring the fact that not a single neighbor has lodged a complaint. This isn't property management; it is an ego-driven campaign that treats paying homeowners like misbehaving children. His detached, punitive approach is a massive lia... read more
Property manager at Society Hill II at Somerset has adopted a highly confrontational style, choosing to police the neighborhood from behind a screen. Residents are subjected to a constant barrage of violation threats, generated purely by his own strict agenda rather than any actual conflicts or resident feedback. This over-regulated environment have turned unnecessary headache for homeowners. A property manager should serve as an asset to a community, not a source of daily aggravation and baseless intimidation.
The current administration at Society Hill-II at Somerset has successfully created an environment of unnecessary tension. The professional standard completely dissolved under administration of Matthew. He seems to view his role as a disciplinary position rather than a customer service one. He spends his energy drafting and blasting out combative alerts to homeowners, completely independent of any resident reports or actual blockages. This relentless, unprompted paperwork serves no practical purpose other than to stress out l... read more
Matthew has chosen to run the Society Hill II at somerset with a rigid, combative mindset rather than a helpful one. His fixation on sending out unsolicited threats issued completely in a vacuum without any neighbor to neighbor disputes is a blatant misuse of his position. This type of high-handed, disruptive behavior turns a peaceful community into a stressful place to live. Property management should protect our peace of mind, not actively damage resident morale with empty bureaucratic overreach.
Frequently asked questions about FirstService Residential Eatontown
How is FirstService Residential Eatontown rated?
FirstService Residential Eatontown has a 4.6 star rating with 366 reviews.
When is FirstService Residential Eatontown open?
FirstService Residential Eatontown is closed now. It will open at 9:00 a.m.
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