FirstService Residential

Marvin Z. 

on Birdeye

14 hours ago

First service residential is the property management for the 9th floor condo I live in, which is in downtown Kansas City, Missouri. Lately they've done a fantastic job of remodeling the laundry room level in order to make it a much better part of the building than it was before. Before that, they've added a snack area to the television room, from which a person can order a snack or get for free a complimentary cup of hot chocolate. All parking levels were held up in a law suit by which nobody could park on site for severa... read more

carolyn r. 

on Birdeye

3 weeks ago

Kim Gray continues to serve our residents with many tasks. She answers my questions and is always pleasant and ready to assist. I have always received positive responses to my requests for help. She does a great job for us within the Lakes. Yea Kim. 

C. W. 

on Birdeye

4 weeks ago

Here's a polished version that keeps the same message while sounding firm and professional: ⭐☆☆☆☆ My experience with FirstService Residential has been extremely disappointing. Communication has been poor, responses to concerns have been slow or nonexistent, and it often feels like residents are treated as an afterthought rather than valued customers. Issues that should be resolved quickly drag on without updates or accountability. For a company that manages communities, I expected professionalism, transparency, and respon... read more

Jon A. 

on Birdeye

a month ago

First Service Residential manages my community Sabal Pine South. They have ignored my requests to maintain the exterior of the condo buildings which is required by the association bylaws. There is a black stan on all of the buildings and they refuse to have it cleaned. It's been like this for over a year. Property manager Alan has ignored my requests and tells me it's not high priority to maintain the exterior of building. Action needs to be taken as this is a direct reflection on property value in my community. This communi... read more

Tommy D. 

on Birdeye

a month ago

First Service Residential manages Sabal Pine South in Delray Beach. The community is not being mantained properly. Light fixures are rusted and broken, stairwells have paint chipping away, & parking curbs are faded and need painting. Black stains on all the condo buildings have been there for over a year and nothing is being done about it. This is a poorly managed community and the lack of maintenance reflects it. 

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horacio p. 

on Birdeye

3 months ago

these is a new managment in my propertis Bay View Palms, i am trayn to update my payments, y start at 9am, it is 3.10 pm and it imposible to get it. was at the property managmet in thr office and he can do it, apdate the password and wuen i want to get in it is the wrong pasword and start again to do it i told with all the representant and it is imposible to get what i neeed. never i have these terrible problem. i imegine the managment will be the same. 

Christopher V E. 

on Birdeye

8 months ago

I would like to make a review with your concierge person at 1788 Gilmore Ave in Burnaby  and her name is Adelina, she is so attentive very professional and very helpful and making sure our present is well taking care and assisted directively, very friendly too,,she is a great staff and an asset for your company  Good Job ADELINA 

Tim M. 

on Birdeye

8 months ago

We would like to take a moment to recognize and express our sincere appreciation for the exceptional work of Ashley Munoz, the front desk assistant at First Service Residential HOA in Murrells, Inlet, South Carolina. Her professionalism, attention to detail and friendly demeanor have made a lasting, positive impression on us. She consistently went above and beyond to make sure that our inquiries were handled efficiently.  She is definitely an asset to the company. Thank you very much. Tim and Chris Mooney, Indigo Creek Blvd... read more

Front D. 

on Birdeye

10 months ago

My experience with Linda Birdsong was exceptional. Not only was I pleasantly greeted at the reception area, she was attentive to my needs and looked over the paperwork I was delivering on the spot to ensure everything was in order so everything would be processed in a timely and efficient manner. Linda is knowledgeable, great with customer relations and a pleasure to interact with. I look forward to my next experience to work with Linda again.