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First Security Bank

3.9

About this business

Over 70 locations in Arkansas to serve you! First Security Bank is committed to offering a Better Banking experience. Member FDIC. Equal Housing Lender. 

Location details

209 W Main St, Russellville, AR, 72801, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.97 reviews
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Adam Ham's profile image
Adam Ham 
on Google
a month ago

I would give a zero if I could. I won’t name specific names, but I would recommend NO ONE to go through a mortgage process with this bank. If you start it and find something better that works for your family financially, they will take it personally and hold your information back from your new lender which in return slows down the process. 5 days we had to play cat and mouse with them trying to get an appraisal released while being 100% cooperative the entire time and willing to pay the fees. My new lender was ignored, told ... read more

Jacob Barker's profile image
Jacob Barker 
on Google
3 months ago
Lacandice Johnson's profile image
Lacandice Johnson 
on Google
5 months ago
syanne galvez's profile image
syanne galvez 
on Google
6 months ago

Spent a total of 4 hours on the phone back and fourth trying to figure out how to make our first mortgage payment and they said we didn’t owe them anything and our account was close and to call the company they sold our mortgage to. No one knew what was going on. A week later they called back and said they messed up. Very bad communication and organization going on in there. 

JL Reyes's profile image
JL Reyes 
on Google
6 months ago

Very good customer service. 

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Frequently asked questions about First Security Bank

How is First Security Bank rated?

First Security Bank has a 3.9 star rating with 7 reviews. 

When is First Security Bank open?

First Security Bank is closed now. It will open tomorrow at 8:30 a.m. 

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