First National Bank Texas's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

First National Bank Texas

2.3

About this business

Location details

1002 N 38th St, Killeen, TX, 76543, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.340 reviews
Select a rating
Tex Eastman's profile image
Tex Eastman 
5 years ago
Sharon Shepard's profile image
Sharon Shepard 
5 years ago
Christopher Fernandez's profile image
Christopher Fernandez 
5 years ago

It's sad how they took advantage and screwed over my father who is on a fixed income because he is disabled. My father needed a emergency loan to have his car fixed. The teller who wasn't even part of the "Loan Department" thought he was doing the right thing and placed the amount my father needed in his account and withdrew it from the ATM and told my father to come back the next day and fill out the paper work. So the next day my father returned and the teller wasn't even there so he spoke with another woman and she said t... read more

Krystal Williams's profile image
Krystal Williams 
5 years ago

It doesn't matter how long you've been a good customer with them; accidentally overdraft your account one time with them and there's not only no accident forgiveness, they'll post your charges out of order to maximize their payout. It cost me over $100 for an overdraft under $10. Apparently this bank is ran by mobsters, they're just ready to swoop in and prey on their customers who are already struggling to make ends meet. I should've cancelled my account from the start when I started off having problems with them. 

Steven Wolf's profile image
Steven Wolf 
5 years ago

First national bank is garbage, My NetFlix got cut because they stopped my card. the cs rep said their information got compromised so they stopped my card. They did not even call or write me to let me know. So now i have no TV until I get a replacement cards, what a Terrible way to do business!! 

Shana Monet Chovaz's profile image
Shana Monet Chovaz 
5 years ago

This bank is horrible. So terrible in fact I took the time to write BBB. I would recommend anyone considering opening an account with them to check out the complaints on Better Business Bureau and take your business elsewhere! 

Frank Kapusta's profile image
Frank Kapusta 
5 years ago

This bank has the worst customer service I ever seen , the local branch I deal with made a mistake on my account and fixed it but refuse to replace the funds they charged me for their mistake saying they don't return funds once removed . This bank is only about ripping off its customers !!!!! 

Matt Hughes's profile image
Matt Hughes 
5 years ago

I've spent 45 minutes on the phone today with your offices trying to make a payment on my mortgage loan. Still haven't been able to do so. 

Alexis White's profile image
Alexis White 
5 years ago

My husband has this bank and they are HORRIBLE!! He has direct deposit and every Thursday the money is in there, but guess what!!??? It could be 5am when he’s going to work or it could be almost 7am for the deposit to hit. I’ve never had a bank that is so inconsistent. God forbid if you are sent money on the weekend it doesn’t post until that Monday morning. Absolutely horrible. We have every intention of dropping this bank 

Frequently asked questions about First National Bank Texas

How is First National Bank Texas rated?

First National Bank Texas has a 2.3 star rating with 40 reviews. 

When is First National Bank Texas open?

First National Bank Texas is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com