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First National Bank
- Banks
- Pittsburgh, PA
About this business
Location details
1970 Greentree Rd, Pittsburgh, PA, 15220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely the worst customer service at any bank I have dealt with. Nearly every time I go into this bank, I get ignored. The last time I was there, I had a very large amount of money to invest in a CD, the teller interrupted the process to go help a drive through customer. Then she told me to go and sit to wait for the woman at a desk in the back. This person got up without saying a word and went in the back. Ten minutes later, still no help from anyone. I was the only customer inside. I have banked at this location for 45... read more
Everyone has been personable, however there is definitely a lack of communication and/or training going on here. Or a complete lack of transparency. I've had my account for over a month, tens of thousands of dollars, and still don't have a debit card. Initially I was told it got cancelled because of a glitch. So asked for another to be sent out. When I still hadn't received it I asked again and was told their policy was to not issue a card until the acct was a month old (it was like 4 days shy at this point). Someone else se... read more
Terrible experience at First National Bank. The last three times I've visited, the service has been disrespectful and inefficient. Despite having multiple staff members on duty and only one client besides myself, I've been left waiting in line for 15 minutes without even a basic greeting or acknowledgement. Last two times, I ended up walking out without being assisted. Unfortunately, I've decided to take my business elsewhere. If you value your time, I would strongly advise against banking with them.
Convenient and the staff is professional and willing to assist. 😊
If I could give zero stars I would. Been with you guys for years. The greentree branch is the ABSOLUTE worst. Look at the reviews. Rude tellers. Slow as molasses. If you’re looking to close a branch that’s the one. I’d rather drive twenty minutes than deal with those clowns
Frequently asked questions about First National Bank
How is First National Bank rated?
First National Bank has a 2.2 star rating with 17 reviews.
When is First National Bank open?
First National Bank is closed now. It will open on Monday at 9:00 a.m.
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