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First Insurance Co of Hawaii Ltd

3.8

About this business

First Insurance Company of Hawaii, LTD has been providing coverage for Hawaii's families and businesses since 1911. Since that time we've grown to become the state's largest locally established property and casualty insurance carrier, earning an A rating from A.M. Best along the way. Through our state-wide network of 29 independent insurance agencies, we offer a wide variety of personal and commercial insurance products. We also offer the highest level of quality customer service you'll find in the industry today. 

Location details

1100 Ward Ave, Honolulu, HI, 96814, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8182 reviews
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Paul Appelblom's profile image
Paul Appelblom 
on Google
3 weeks ago

I exercised my right to file a legitimate claim when my upstairs neighbor flooded my unit. I have never made a claim before in my life. This was no fault of my own. First Insurance cancelled and dropped me because of the claim. Buyer beware! First insurance will take your money but not support you. I encourage you to shop elsewhere. Unbelievable how they treated me. 

wes young's profile image
wes young 
on Google
6 months ago

absolutely crazy I had to call 6 times trying to get insurance, left messages for 6 different agents and none of them returned my calls!?! However this company operates it apparently doesn't require customers. Good luck and pleasure not doing business with you, ever 

BRENT CHENEY's profile image
BRENT CHENEY 
on Google
6 months ago
Carly Zhu's profile image
Carly Zhu 
on Google
7 months ago

Staffs are polite and trying to be helpful despite their busy schedule and claims. Mr.PJ was patient enough to educate me on my case and listened to the worries that I had and offered options. I felt I was cared for and given empathy. 

Clinton Riveira's profile image
Clinton Riveira 
on Google
9 months ago

Please call me back I left 3 messages calling every day is something wrong? I am not sure how this works but I pay on time and I only try to call to see if I can adjust my car insurance to full coverage but this is scary I have no call back or anyone working? Please respond I have had you for many years and I don’t want to start looking for new insurance because of the lack of communication I hope I get called soon I give 3 stars for this 5 star if company was more proactive…… 

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Frequently asked questions about First Insurance Co of Hawaii Ltd

How is First Insurance Co of Hawaii Ltd rated?

First Insurance Co of Hawaii Ltd has a 3.8 star rating with 182 reviews. 

When is First Insurance Co of Hawaii Ltd open?

First Insurance Co of Hawaii Ltd is closed now. It will open at 9:00 a.m. 

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