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First Insurance Co of Hawaii Ltd

3.8

About this business

First Insurance Company of Hawaii, LTD has been providing coverage for Hawaii's families and businesses since 1911. Since that time we've grown to become the state's largest locally established property and casualty insurance carrier, earning an A rating from A.M. Best along the way. Through our state-wide network of 29 independent insurance agencies, we offer a wide variety of personal and commercial insurance products. We also offer the highest level of quality customer service you'll find in the industry today. 

Location details

1100 Ward Ave, Honolulu, HI, 96814, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8181 reviews
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wes young's profile image
wes young 
a month ago

absolutely crazy I had to call 6 times trying to get insurance, left messages for 6 different agents and none of them returned my calls!?! However this company operates it apparently doesn't require customers. Good luck and pleasure not doing business with you, ever 

BRENT CHENEY's profile image
BRENT CHENEY 
a month ago
Carly Zhu's profile image
Carly Zhu 
3 months ago

Staffs are polite and trying to be helpful despite their busy schedule and claims. Mr.PJ was patient enough to educate me on my case and listened to the worries that I had and offered options. I felt I was cared for and given empathy. 

Clinton Riveira's profile image
Clinton Riveira 
5 months ago

Please call me back I left 3 messages calling every day is something wrong? I am not sure how this works but I pay on time and I only try to call to see if I can adjust my car insurance to full coverage but this is scary I have no call back or anyone working? Please respond I have had you for many years and I don’t want to start looking for new insurance because of the lack of communication I hope I get called soon I give 3 stars for this 5 star if company was more proactive…… 

Toby Buranoff's profile image
Toby Buranoff 
6 months ago

I have been trying to get a hold of SOMEONE besides their secretary for over two months now to inquire about my claim. Left dozen of voicemails and never received one response. Extremely unprofessional, lack responsiveness, and accountability. 

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Frequently asked questions about First Insurance Co of Hawaii Ltd

How is First Insurance Co of Hawaii Ltd rated?

First Insurance Co of Hawaii Ltd has a 3.8 star rating with 181 reviews. 

When is First Insurance Co of Hawaii Ltd open?

First Insurance Co of Hawaii Ltd is closed now. It will open at 9:00 a.m. 

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