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First Home Buyers Direct

3.7

About this business

Location details

Level 1, Suite 2/467 Scarborough Beach Rd, Suite 2/467 Scarborough Beach Rd, Osborne Park, WA, 6017, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.779 reviews
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Michael Servillo's profile image
Michael Servillo 
on Google
a year ago

Overall it was some of the worst customer service I have experienced. Pushed around from different consultant to different consultant as it would seem that they couldn’t keep staff long enough. Communication was absolutely appalling and then the maintenance after the build just never got done. If you considering building with them please look else where. They are totally frustrating and they lie right up to the managers. I can only hope that no one else has to endure the unprofessionalism I experienced. Don’t waste your time... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

Overall it was some of the worst customer service I have experienced. Pushed around from different consultant to different consultant as it would seem that they couldn’t keep staff long enough. Communication was absolutely appalling and then the maintenance after the build just never got done. If you considering building with them please look else where. They are totally frustrating and they lie right up to the managers. I can only hope that no one else has to endure the unprofessionalism I experienced. Don’t waste your time... read more

Joe Shannon's profile image
Joe Shannon 
on Google
a year ago

THIS COMPANY IS THE WORST BUILDER IN WA. My property has been up for just over 4 years, with now SEVEN LEAKS due to burst iplex pipes over 3 of those years. The leaks are not the worst problem, as these are ultimatley an Iplex issue. The problem is the builder in every way shape and form. From outright ignoring every form of communication for months, to then failing to repair resulting damage, defects and admiting any fault (even when it is visibly very obvious). From a long list of defects, through to the absolute worst com... read more

Peter Peti's profile image
Peter Peti 
on Google
a year ago

Wow the absolute quality of this building company is disgusting once again. The poor workmanship the communication is absolutely shocking.! They will take You're money and run, they should be fined and shut down for ripping people off. I have been trying to get my maintenance done for the last year and half with nothing done. I recommend getting in touch with an omBudsman as this company doesn’t care about you only the money they take from you. Please if you are considering building do not with this company. 

Spud Jonathan's profile image
Spud Jonathan 
on Google
a year ago

Do not recommend. 3 weeks post pci and nothing has been amended. Drive unfinished. Incorrect door locks. Incorrect sticker plates. Finishes to a poor quality. Rubbish left on site. Faulty appliances not fixed. Not to mention signed me up without having insurance for the build. And the 3 year wait to get to this point. 

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Frequently asked questions about First Home Buyers Direct

How is First Home Buyers Direct rated?

First Home Buyers Direct has a 3.7 star rating with 79 reviews. 

When is First Home Buyers Direct open?

First Home Buyers Direct is open now. It will close at 5:00 p.m.  

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