First Financial Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

First Financial Bank

2.3

About this business

Location details

3303 Broadway St, Mt Vernon, IL, 62864, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.37 reviews
Select a rating
chakista singh's profile image
chakista singh 
a month ago
Dessie Sanders's profile image
Dessie Sanders 
2 months ago

This is the second time they have shorted money when I went to the drive-through on Broadway this time I’m $2000 short in my checking account Something needs to be done and corrected 

Kerianna Roberts's profile image
Kerianna Roberts 
2 years ago

Husband (works for the City) had a drive up tender, by the name of Bethany, refuse to cash a paycheck because "that is not something we do here." When we have had an account with them for over 16 yrs. And we could have gotten it cashed at Walmart. Unprofessional, rude, and ignorant. Finally cashed it with them after a half hour of arguing and showing the paystub and more. "We don't cash paychecks here even if you have an account." Ridiculous. Kerianna (who answered the phone) was very kind and professional. Bethany was awful... read more

Morgann Burkett's profile image
Morgann Burkett 
4 years ago

Very unprofessional and rude. They allow their tellers to yell across the room at customers, whisper to other customers about the situation at hand, and cuss at customers. We canceled all of our accounts, and I would recommend not using them. We are very happy with our new bank; where we are respected and taken care of. My only regret other than using them to begin with, was not leaving sooner! 

VP Basketball's profile image
VP Basketball 
4 years ago

Discriminatory practices wouldn’t allow me access to my funds and called the police on me when I wanted to close my accounts after nasty teller Intruded into my business about my personal home matters of my EFTs 

Frequently asked questions about First Financial Bank

How is First Financial Bank rated?

First Financial Bank has a 2.3 star rating with 7 reviews. 

When is First Financial Bank open?

First Financial Bank is open now. It will close at 4:30 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com