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First Federal Bank

4.9

About this business

First Federal Bank is a federal savings bank that has been serving the Kansas City metropolitan area since 1934. Its original mission, as a financial institution, was to help people buy homes and save for the future, a purpose centered on families and individuals as opposed to commercial businesses. Although the spectrum of specific services that the company offers has changed immensely since its founding, the original mission remains intact. First Federal Bank s neighbors and friends do business with the bank, not only beca... read more

Location details

6900 Executive Dr, Kansas City, MO, 64120, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.9647 reviews
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Jack R.'s profile image
Jack R. 
2 years ago

Called about a home loan *********************** was very rude and wasted my time.Went to a ******* bank and got loan and saved money and no fees.($3500.00) 

Christina C.'s profile image
Christina C. 
3 years ago

I would not recommend ***** for a mortgage company. We used them in the purchase of our new home back in late March. We decided to reamortize our loan immediately after we sold our previous home to lower our monthly payments and remove ***. We were told by our lender that the whole process would take 30-45 days max. We started the reamortizing process April 2 and it is now June 22 and it is still not complete. The loan servicing department cashed our lump sum for reamortization two months ago. Everytime we try to get into co... read more

Alexandra N's profile image
Alexandra N 
4 years ago

Nick Kay’s was extremely helpful and transparent with my refi. Would definitely recommend family and friends to Him and First Federal Bank 

Shirley C's profile image
Shirley C 
4 years ago

Excellent customer service! I will highly recommend Nick Kays to my family and friends. 

Steven M's profile image
Steven M 
4 years ago

Austin was great to work with. He made the process easy and timely. I was kept informed every step of the way and it transpired just as First Federal explained. There were no wasted steps in the process. I can see why First Federal has an excellent reputation with home loan processing. Thank you! 

Rebecca L's profile image
Rebecca L 
4 years ago

Loan officers were helpful and professional, easy to talk with and adept at answering questions. Rates are competitive and service excellent. 

Rob D's profile image
Rob D 
4 years ago

Nick provided timely and informative information from start to finish. This was by far the easiest transaction involving real estate we have ever encountered. We were a little apprehensive at first using 100% online services due to recent news reports of scams, etc. but the apprehension soon disappeared due to Nick's constant communication, and the Bank's online presence, online reputation, and excellent business portal. 

James and Janet V's profile image
James and Janet V 
5 years ago

We this is the second time we have refinanced with First Federal Bank of Kansas and have experienced great out come. Our Loan Consultant was Peter L****** and he worked daily with us to get the best out come. Very satisfied and would recommend First Federal Bank of Kansas to everyone. James and Janet V***** 

Timothy M's profile image
Timothy M 
5 years ago

Obtained a mortgage through this bank for NC waterfront home. No problem until hurricane season when delinquent payment from escrow account at bank caused cancellation of flood insurance. Tried to contact mortgage service department by phone and mail without response. Try calling Customer Service and see if you ever get anyone. Totally unresponsive and unreliable service on loan that is directly debited from my local checking account. 

Frequently asked questions about First Federal Bank

How is First Federal Bank rated?

First Federal Bank has a 4.9 star rating with 647 reviews. 

When is First Federal Bank open?

First Federal Bank is closed now. It will open at 9:00 a.m. 

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