First Entertainment Credit Union

Taiwain (Juan Pierce) 

on Google

2 months ago

There is usually only one person working and they tell you to go to the atm machine. This location needs to be shut down. Workers need to be present and do their job and not send you to a machine. Just rude, lazy, and horrible customer service. Update: 6/23/25 Went back in today. Only one person in there working. She didn't even acknowledge that I came and there were no customers. Please do better. Check your cameras for a black man walking in and walking right back out because the customer service is horrible. 

Taiwain (Juan Pierce) 

on Google

2 months ago

There is usually only one person working and they tell you to go to the atm machine. This location needs to be shut down. Workers need to be present and do they're job and not send you to a machine. Just rude, lazy and horrible customer service. 

Thale Eckols 

on Google

8 months ago

First Ent customers beware! Accessing this branch is difficult and security on the lot is abusive. I called the branch and they told me to come in without an appointment for card services. Once I got here, security told me you can't actually access this location if you aren't a Paramount employee, unless you have an appointment. At first they let me wait in the parking lot while I called to make an appointment, but after half an hour of waiting on hold and getting randomly dropped from phone calls, a different security guard... read more

Jeff V 

on Google

2 years ago

Joined them instead of SAG because I thought their greater eligibility of membership would mean greater resources for better loans, interest rates, etc., but they really just have terrible policies and practices. For example, I begged them for years to upgrade the ATM at the Wilshire Branch to one that would accept cash deposits, but what did they do instead? They closed it, while they left the Paramount Branch open. Apparently, it's more important Paramount employees rather than those working at the Lot or Siren or Milk or ... read more

Anonymous 

on Google

2 years ago

Joined them instead of SAG because I thought their greater eligibility of membership would mean greater resources for better loans, interest rates, etc., but they really just have terrible policies and practices. For example, I begged them for years to upgrade the ATM at the Wilshire Branch to one that would accept cash deposits, but what did they do instead? They closed it, while they left the Paramount Branch open. Apparently, it's more important Paramount employees rather than those working at the Lot or Siren or Milk or ... read more