Jayn E. on Insider Pages 13 years ago
09/29/2009, 07:41 AM
Nguyen Hong Q Dds - First Dental
Were it not for the fact that my insurance requires me to use this dental service, I would definitely go elsewhere. Dr. Nguyen is pleasant and seems skilled enough, but many of his staff just exude unprofessionality and ineptness. At one of my appointments, the dentist continually dropped spacers into my mouth while she worked on me; the dental tech also moistened my mouth to the point of making me gag at least half a dozen times. Also, although they claim to be open until 5 p.m. they NEVER answer the phone after 4:30; moreover, they do not return calls (this includes calls to their emergency number). I will give them points for promptness; they are never late for appointments -- but when the staff appears untrained (and often rude/abrupt as well), the promptness doesn't count for much. If I were you, I'd shop around before doing business with this service.