This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
First Community Care of Bassett
- Medical Centers
- Cooperstown, NY
About this business
Home Care Equipment
Location details
12 Commons Dr, Cooperstown, NY, 13326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have called and left messages with Jean, a receptionist, for Kevin to call me back about my CPAP machine. After four weeks, and three calls, I gave up and called my pulmonologist. I was advised to contact Betty Harrigan, the CEO. I would put the staff on Step 2 written warning, with Step 3 being out the door. We deserve better than this.
Long story short: Lousy customer service, and over-billing. Through their mistake, they billed me many times what we had originally agreed on. They would not relent, and I ended up paying much more than I should have just to keep them from billing me MORE each month until I agreed to pay. They kept repeating the infuriating phrase, “That’s just our policy,” when I called them out on each mistake they made. The long story: After some initial set-up visits by a genial gentleman, I found that the AutoRes CPap machine was not re... read more
Frequently asked questions about First Community Care of Bassett
How is First Community Care of Bassett rated?
First Community Care of Bassett has a 2.6 star rating with 32 reviews.
When is First Community Care of Bassett open?
First Community Care of Bassett is closed now. It will open tomorrow at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com