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First Citizens Bank - Banking Office
- Banks
- Walnut Creek, CA
About this business
Location details
101 Ygnacio Valley Rd Suite #425, Walnut Creek, CA, 94596, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They do absolutely everything they can, sparing no expense, to keep you from accessing your money. It’s part of their overall service plan: your money is their money and you can’t have it.
This bank, not necessarily this branch, closed all the business and family personal accounts of a member of World Beyond War. Here is their account of what happened! For years, World BEYOND War and other peace groups from around the world had been attending peace conferences in Cuba. When I visited Cuba this past January it was with a visa for that purpose. I published the remarks I made at the conference. We shouted as loudly as we could about January’s conference in websites, social media, emails, and media interviews. The... read more
Non-competitive interest rates, nickel and dime fees, inept customer service. They gave me an incorrect 1099. I immediately notified them that I needed a corrected one. Took them nearly one month to get corrected 1099 to me. Just days before I had to file my tax return.
Great experience! From personal banking to business banking, First Citizens has gone above and beyond to service my needs. The people are wonderful and go out of their way to provide outstanding customer service. Thanks First Citizens and the rock star team at the Walnut Creek branch!
Got a HELOC with these guys, went great. They systematically block you from accessing funds in every way imaginable. Transfer? It will take 7 days and that amount will count against your daily transfer that entire time. They will structure funds to make sure your limits are over to prevent money leaving the account. I've spent hours this week on the phone with them. They will place your account on hold trying to use Zelle to send money to yourself. DO NOT USE THEM. Phone support is horrible. It would be faster to get in my c... read more
Frequently asked questions about First Citizens Bank - Banking Office
How is First Citizens Bank - Banking Office rated?
First Citizens Bank - Banking Office has a 2.8 star rating with 23 reviews.
When is First Citizens Bank - Banking Office open?
First Citizens Bank - Banking Office is closed now. It will open tomorrow at 9:00 a.m.
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