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First Citizens Bank
- Banks
- Los Angeles, CA
About this business
Location details
16055 Ventura Blvd Suite 110, Ste 201, Los Angeles, CA, 91436, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sadly, we had the worst customer service experience.
stop asking irrelevant and personal questions. branch manager is ignorant and non-responsive sitting behind the teller and not coming over to help despite hearing conversations. none of you would last a day in the big banks where transactions are done in seconds over thousands of dollars with a swipe of an atm card and pin. LEARN!!!!
Janice Azsren is rude and seems to have a lack of care for African-American and Latino people. I visited the bank today to cash a check from a client who has been there many times without any issues. However, before I could even sit down, she asked, "Hey, what do you want?" I greeted her, saying, "Hi, how are you? I’m here to cash a check." As I was opening the envelope to give her the check, she abruptly stated, “Oh, we can’t cash it” before even looking at it. Then she said, “Oh yeah, it’s too much. We have to order it. It... read more
All the staff at this bank are really good employees and they served me very well.
A trusted friend told me about this bank - - Mom and I switched from Wells Fargo after decades, due to endless months/years of fraud issues happening to 2 accounts, even when closing and switching. So happy we did! And I agree with prior review of Sandra - she is amazingly kind and helpful, and makes us feel like friends! Glad we switched!
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 3.8 star rating with 13 reviews.
When is First Citizens Bank open?
First Citizens Bank is open now. It will close at 6:00 p.m.
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