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First Citizens Bank

4.3

About this business

Established in 1898, First Citizens Bank accepts deposits and provides various checking and savings plans; commercial, small business and consumer lending; and other financial services to its customers. The bank also offers investment products, including annuities, discount brokerage services and third-party mutual funds to customers. First Citizens Bank offers transaction and savings deposit accounts, trust, asset management and broker-dealer services, insurance services and other commercial banking options. 

Location details

16055 Ventura Blvd, Ste 201, Los Angeles, CA, 91436, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.311 reviews
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Christopher Sibley's profile image
Christopher Sibley 
on Google
3 weeks ago

Janice Azsren is rude and seems to have a lack of care for African-American and Latino people. I visited the bank today to cash a check from a client who has been there many times without any issues. However, before I could even sit down, she asked, "Hey, what do you want?" I greeted her, saying, "Hi, how are you? I’m here to cash a check." As I was opening the envelope to give her the check, she abruptly stated, “Oh, we can’t cash it” before even looking at it. Then she said, “Oh yeah, it’s too much. We have to order it. It... read more

Kiyoumars Moghbel's profile image
Kiyoumars Moghbel 
on Google
4 months ago

All the staff at this bank are really good employees and they served me very well. 

Traci Gunn's profile image
Traci Gunn 
on Google
5 months ago

A trusted friend told me about this bank - - Mom and I switched from Wells Fargo after decades, due to endless months/years of fraud issues happening to 2 accounts, even when closing and switching. So happy we did! And I agree with prior review of Sandra - she is amazingly kind and helpful, and makes us feel like friends! Glad we switched! 

Susan Weisberg's profile image
Susan Weisberg 
on Google
a year ago

First Citizens Bank actually bought my bank (One West) in 2023. I've never stepped foot inside, but have used the Online Banking and have had nothing by praise. Everything is acurate and I'm happy so far. If it was not there, I would close my 3 accounts that I have had for 35+ years 

Bob Palaikis's profile image
Bob Palaikis 
on Google
2 years ago

From the moment I stepped in, David at front desk was quite pleasant and got my inquiry and directed me to personal banker THIMARI SEMAGE who took charge immediately. She was highly professional, knowledgeable, personable and friendly to my service dog. Was thorough about the types of accounts available and what each one entailed. We also had small talk about subjects in common. THIMARI is one very bright and career minded individual. My dog Briski took an immediate liking toward her. I opened a Platinum checking account and... read more

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 4.3 star rating with 11 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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