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First Citizens Bank

3.9

About this business

Location details

2630 Rainbow Way Suite D1, Decatur, GA, 30034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.964 reviews
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David Wilburn's profile image
David Wilburn 
2 weeks ago
Amy B's profile image
Amy B 
a month ago
Cory K's profile image
Cory K 
4 months ago

Lisa, the personal banker, terrible customer service I’m a current member of First Citizens Bank and recently called in to inquire about a credit card. Unfortunately, my experience with Lisa left me feeling disappointed and disrespected. From the moment the call began, Lisa’s tone was noticeably dismissive. She spoke over me multiple times and seemed more focused on rushing the call than listening to my questions or offering help. As a paying customer and long-time member of the bank, I expected a level of courtesy and profe... read more

Tay Hall's profile image
Tay Hall 
6 months ago
Donna Matthews's profile image
Donna Matthews 
6 months ago

No 24 hour ATM, closed due to plumbing issues no notice. Unable to make deposits. Now, have to drive several miles in traffic to find one 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.9 star rating with 64 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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