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First Citizens Bank

3.9

About this business

Location details

100 S Campbell Station Rd, Knoxville, TN, 37934, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.97 reviews
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martin sordo's profile image
martin sordo 
a month ago
John Williams's profile image
John Williams 
a month ago

Garbage bank - did not protect my information and allowed $ to be withdrawn from my account without my permission then denied it. "Customer service" on the phone is worthless and just gives you the run around. It takes over five minutes of being given the run around by their automated phone system before you can ever speak to a person. They tout themselves as being business friendly but fall far short in this. Their phone reps consistently interrupt you when you are speaking. Kendra Blackwell is a "customer service" rep on t... read more

John Williams's profile image
John Williams 
6 months ago

Garbage bank - did not protect my information and allowed $ to be withdrawn from my account without my permission then denied it. "Customer service" on the phone is worthless and just gives you the run around. It takes over five minutes of being given the run around by their automated phone system before you can ever speak to a person. They tout themselves as being business friendly but fall far short in this. Their phone reps consistently interrupt you when you are speaking. 

Lisa Duncan's profile image
Lisa Duncan 
a year ago

Great people, very helpful, been banking at First Citizens for 23 years in North Carolina, moved to Tennessee they help get everything change over.Thanks ! 

Ava Gail Ratner's profile image
Ava Gail Ratner 
2 years ago

A great bank! I use them for both personal and business use and have had a positive experience. Customer service is excellent and everyone is friendly and happy to help with any questions you may have. I recommend First Citizens to anyone looking for a new bank. 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.9 star rating with 7 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open on Monday at 9:00 a.m. 

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