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First Citizens Bank
- Financial Services
- Beverly Hills, CA
About this business
Location details
350 S Beverly Dr #150, Beverly Hills, CA, 90212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
These reviews really speak for themselves. It would be understandable if someone was having a "one-off" situation or a bad day, but this branch has been disappointing time and time again. You cannot control a lot of things, but having a good, pleasant, welcoming and efficient attitude is something that should be bare minimum. There is only one kind, decent young gentleman with glasses, who sits right in the middle of their teller line, who has been the most helpful, acts with a sense of urgency and kindness. The rest of the ... read more
Extremely unprofessional experience. The staff were rude and dismissive, refusing to properly explain the process when I asked for clarification. Without asking for my consent, they copied my personal documents and arrogantly told me they have the right to do so. This is unacceptable behavior, especially from a financial institution that is supposed to respect customer privacy and act with integrity. I do not recommend this branch.
Run away from this establishment at all costs.
yep this bank sucks. can NEVER get customer service and when you do, they dont know whats going on
What a sorry excuse for a bank, the branch (beverley hills), and some of the staff. I am so done with this joke. Look at reviews of all branches. They're RARELY above 2 stars. Most are 1.7 or below. What does that tell you?? STAY AWAY AND MOVE YOUR ACCOUNTS ASAP. We got passed along when this bank bought some or all of Citibank and their different bank brands. I've given them a lot of chances over the past year or 2. But it keeps getting worse and worse. This one teller, Nicole B., is just over the top. After being there for... read more
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 1.6 star rating with 14 reviews.
When is First Citizens Bank open?
First Citizens Bank is open now. It will close at 5:00 p.m.
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