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First Citizens Bank

3.2

About this business

Location details

518 Main St S, Greenwood, SC, 29646, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.221 reviews
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kevin Aguero's profile image
kevin Aguero 
on Google
3 weeks ago

Erin Layland was very helpful! 

Scott Furr's profile image
Scott Furr 
on Google
a month ago

Absolutely the worst customer service I’ve ever experienced. They have an attitude that they are more important than their customers. I had an appointment set for 930 am on 7/11 with Stacy. She finally came out at 945. Then she spent 10 more minutes preparing the paperwork. 

Mad Max (JJ)'s profile image
Mad Max (JJ) 
on Google
4 months ago

Every one else was cool but Only one rude person I had problems with cashing checks always give me a hard time, sure she seen me every week but still insist on pursuing not in anyway cashing my check that sent me to bank of America for my banking needs so this branch needs to get rid of a racist teller just my experience dealing with this branch 

Nicholas Borriello's profile image
Nicholas Borriello 
on Google
6 months ago

We had a terrible experience attempting to get a mortgage through this bank. Extremely slow, next to nothing as far as communication and god forbid you ever tried to get someone on the phone. As it stands I'm still waiting on a phone call from THREE DAYS AGO. In short, I wouldn't recommend trying here. 

Vernon Berry's profile image
Vernon Berry 
on Google
6 months ago

I have been dealing with this Branch for several years. I have always received outstanding service I generally deal with Marvin at the counter. He could not be a nicer fellow to deal with. Anytime I have had an issue he has been able to correct the problem immediately. It's certainly comforting to know that there are still people in customer service that actually care about their job and their customers. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.2 star rating with 21 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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