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First Choice Emergency Room Potranco

3.4

About this business

MN00000000HEmergency Medical & Surgical Service 

Location details

9211 Potranco Rd., San Antonio, TX, 78251, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.454 reviews
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Lisa Ramsay's profile image
Lisa Ramsay 
recommend  Recommended
5 years ago

We were in town from GA for our son's graduation from Lackland. My husband was still fighting a cough and had trouble breathing on a Saturday night. The facility listed by our VRBO did not get good ratings so I googled and found this facility. Oscar explained they were free standing which was okay, so we went in, they got him right in a room and started breathing treatments right away. Jill the RN and Dr Ortiz were very nice and explained that if he did not get better they would have to transfer him, but he responded to trea... read more

Gary Koepp's profile image
Gary Koepp 
recommend  Recommended
5 years ago

Wife had what we thought was a insect bite. Went to 9211 Potranco Road at est 3am Sat morning, and was able to walk in and get treated within minutes. Very friendly morning staff and Doctor. They treated my wife with friendly professionalism, with extended care, above and beyond the call of duty. Recommended. Thank you staff and Doctor. Oh, plus the fact we had to drive from Lytle, Tx. 

Nisha Ready's profile image
Nisha Ready 
recommend  Recommended
5 years ago

nice staff, no wait time, very expensive, mis diagnosed my husband. he ended up in hospital the next day with sepsis and pnuemonia for 5 days in houston. your doc said he had gastro virus and clean chest xray. 

Joe Bryant's profile image
Joe Bryant 
recommend  Recommended
6 years ago

So I had to get a cut on the palm of my hand stitched up tonight. Since it was a work injury I called before hand, to find out what I needed to bring. The young lady at the desk was VERY helpful, as was the rest of the staff when I arrived. They made the process as easy and painless as it could be. Well except for the stitches. Not much they could do about that sting. If I have the need for ER service in the future, it'll be here. 

Business response:

Thank you! We greatly appreciate the feedback. 

Stephanie Cortez's profile image
Stephanie Cortez 
7 years ago

Very friendly staff, staff explained that they are an ER facility not a walk in clinic. I was good with that. Didn't wait 2 mins and my child was taken back to a room to be examined. Nurses were awesome and caring. Doctor was great with my child, explained in detail his injury, home care and what to watch for in the next few days. The next day a doctor called, not a nurse, to check on child, answered all my questions and if I had any other concerns to call them. I really appreciate the nurses and doctor taking great care of ... read more

Suzanne E Perez Zuniga's profile image
Suzanne E Perez Zuniga 
7 years ago

Loved how we were seen right away! Great, friendly staff! The only down fall, was we had to return the next day to get the pain under control. But other than that, I'll keep going there! 

Sheryl Neilani Rodriguez's profile image
Sheryl Neilani Rodriguez 
7 years ago

Awsome place..Doctor and Nurse's are great...Was in and out with in the hour 

Sal-Kellie Alderete's profile image
Sal-Kellie Alderete 
7 years ago

The staff was very caring and efficient. I was in alot of pain and they were great and took excellent care of me . Dr. Haines waa great and very informative and helpful. The follow-up was great. 

Carlos Mario Galvis Rico's profile image
Carlos Mario Galvis Rico 
7 years ago

Awesome customer service, I was in and out in less than an hour, the staff was really helpful and friendly 

Frequently asked questions about First Choice Emergency Room Potranco

How is First Choice Emergency Room Potranco rated?

First Choice Emergency Room Potranco has a 3.4 star rating with 54 reviews. 

When is First Choice Emergency Room Potranco open?

First Choice Emergency Room Potranco is open now. It will close at 11:59 p.m.  

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