First Choice Collision Repair

the first time I brought my car in was after a wreck in December. they did a great job and a car look perfect but there was $4,000 worth of damage. I have since brought my car in twice for minor rear bumper damage. 1 was about $1,100 and one was about 750. the customer service is terrible they did do a good job in fixing the car and all I got were excuses. Obviously fixing a $4,000 worth of damage is a lot more profitable than 1100 or 750. I made an appointment two weeks in advance and brought my car in on time. the first excuse was we have six or eight cars in front of you for teardown so it's going to take us an extra couple days meaning low priority. when I got the car back yesterday I couldn't believe how terrible the repairs were there was a large gap between the fender that they replaced for a second time and the lens to the tail lights and the scenes weren't even on the bumper to the rear quarter panel. All I got were more excuses how that's the way it was when I fixed the first time and that Gap is supposed to be there and then they said they would try to talk to the insurance company was paying for the repairs if they would fix that problem. it really should be first excuse collision repair. I wouldn't bring my car back there again. I'll let you know what the next excuse is.

I would never use this company again I actually changed insurance from Allstate because they use first choice I had the worst experience on my first time filing a claim. I’m still waiting on a refund that was issued to them on the 5th by Allstate they don’t communicate very well with the customer that has a 30 day wait til they also put a lot of smaller issued vehicles infront of bigger vehicles when we are the ones having to have our world turned upside down I’m absolutely disappointed in this company I will never use them again! And I already paid my 500 to do the work and they drug it out not happy at all

brought my car in for insurance repairs and after 2 weeks, they fixed everything and was done a day early. they also let me use a loaner car entire time in shop

Everyone was very nice and repaired my car in a timely manner. Our insurance company recommended First Choice in Nampa as a reputable company. We highly recommend them.

They contacted my rental company for a pick up as I pulled into the parking lot and met me at the door (wow!). My kids were overjoyed to spend our 5 minute wait coloring and enjoying a snack from the waiting area. That’s customer service!!!

I just wrote a review of this" worthless Company," it hasn't been posted yet"

These people are ridiculous! Insurance paid them over $9,000 to fix my friends car, and she waited months to get it back..... just to find out it was all done wrong. We are now sitting in their parking lot after they said her car was ready for pick up, and have been here waiting for an hour while they "finish a few last minute things" don't waist your money!!!! Horrible!