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Firethorne Luxury Apartments

3.1

About this business

SPECIAL Offer - 2 Bed 2 Bath $1,200 - Welcome home to Firethorne Apartments. Live in the beautiful apartment home you deserve. Our spacious floor plans offer large kitchens, bathrooms and plenty of closet space. We are conveniently located near historic downtown St. Charles providing plenty of shops, restaurants and entertainment. We are waiting for you... you deserve the best? Call us to see your new home. 

Location details

1350 Brook St, Saint Charles, IL, 60174, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
Wed9:00 a.m. to 5:00 p.m.
ThuClosed
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
3.114 reviews
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succ fucc's profile image
succ fucc 
on Google
10 months ago

Not bad apartments. People here are nice. Maintenance is ok. They respond quick but don’t fix every single thing. I thought they’d supply the balcony lightbulbs but they do not. Actually they don’t supply any lightbulbs at all. I also find it weird they dont replace bedroom blinds. Upstairs neighbors are noisy and I don’t think they do anything about noise complaints. I don’t really even know who my landlord is lol. Theres no way to contact them besides the portal which doesn’t go to our landlord… Overall I had an okay time ... read more

Aurélien Mogenros's profile image
Aurélien Mogenros 
on Google
2 years ago

I don't know where to start honestly. Since I live there, all appliances broke at least once and I don't have the cheapest appliances.. 4 times for the dishwasher and still doesn't work for the last past few months. Microwave has been replaced. 1 week without a fridge (2 bags of groceries in the trash due to this). Dryer was fixed 5 times but still takes an average of 2h30 to dry a regular load of laundry. I had used water leaks from upstairs 4 times in 3 different rooms. The insolation is as thin as you can do. You can hear... read more

Daivelisse Hernandez's profile image
Daivelisse Hernandez 
on Google
2 years ago

“Luxury” haha yeah ok. The pool doesn’t work and even before it broke down it was disgusting due to not cleaning it periodically. Fireplace smokes back into the apartment. Plumbing is a disaster! Live on the first floor and laundry room floods occasionally at least once every month. I got tired of complaining the first 6months living here. Garbage disposal doesn’t work half the time and yes taken precautions on how to use it. Maintenance takes forever to respond. Had my toilet randomly back up nasty waters. Furnace is super ... read more

Henry Valdez's profile image
Henry Valdez 
on Google
2 years ago
Kyra Moore's profile image
Kyra Moore 
on Google
3 years ago

I purposely choose this apartment because it was advertised as brand new appliances and looked beautiful. The issue is our “brand new” appliances don’t work. The dishwasher has now been broken for five months and just needs a new handle. Also, our dryer has been broken for five months and takes 2-5 cycles to dry. Maintenance has been absolutely horrible communicating with one another and keeps sending out new people who don’t know what the other person has previously tried or done or needs to be done. We had three different ... read more

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Frequently asked questions about Firethorne Luxury Apartments

How is Firethorne Luxury Apartments rated?

Firethorne Luxury Apartments has a 3.1 star rating with 14 reviews. 

When is Firethorne Luxury Apartments open?

Firethorne Luxury Apartments is closed now. It will open on Wednesday at 9:00 a.m. 

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