This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Firestone Complete Auto Care
- Tires
- Altoona, IA
About this business
Location details
765 34th Ave SW, Altoona, IA 50009, Altoona, IA, 50009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a great experience at Firestone in Altoona. The manager, Catherine, worked my car in for an oil change and completed the service in a timely matter. She let me know my battery tested bad and gave me a very affordable quote on a battery with three year warranty and roadside assistance. I will definitely be back for the battery and future car needs.
Customers and job seekers beware, I only worked here for a short time but saw a lifetime of internal corruption. Nepotism, shady mechanical work, you name it. They put the "complete" only before dysfunction. I had a brake caliper lock up on me on my way to work so I purchased the parts through the company and did the work during downtime. They decided since I didnt charge myself a labor line I should be terminated. No warning, just a random policy I was never told.
Make sure you do not wait on your vehicle at the store. Drop it off and pick it up later. I waited for 4 hours to have tires replaced and I had an appointment. Totally unacceptable
Mike did a thorough follow up before I left. I still had a headlight out. He made sure everything was in tip top shape. WAY TO GO!!
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4.2 star rating with 230 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com