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Firestone Complete Auto Care

3.5

About this business

Location details

1000 E 41st St Building M Building M, Austin, TX 78751, Austin, TX, 78751, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5407 reviews
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Madolyn Brinig's profile image
Madolyn Brinig 
on Google
4 months ago

As someone who woke up with a flat tire, it can get worse if you choose to come here. I've updated my review after following up with 'customer service' who reached out here. They serve to stonewall the customer and deflect any and all liability. Just don't waste your time, and I can't emphasize enough, avoid this business if you don't want to find yourself with additional issues after they change your tires. I was a happy Firestone customer for several years and have been to other locations, but this is a franchise business,... read more

Michael Larson's profile image
Michael Larson 
on Google
4 months ago

Rest crew. From the front desk to the maintenance on my car. Awesome. 

sophia roberts's profile image
sophia roberts 
on Google
4 months ago

Took the front desk 20 minutes to speak to me just to tell me there was a 2 hour wait. I was the only one inside waiting to speak to him. Stupid. 

Brian Athey's profile image
Brian Athey 
on Google
4 months ago

Waited three hours to be told I was 6th in line. Had my car repaired last week and now there are more problems. Last time I'll be going to Firestone. 

Kathy Garden's profile image
Kathy Garden 
on Google
4 months ago

Catastrophic engine failure! A concrete block hit the underside of my vehicle & dented the oil pan. I had my vehicle towed to Firestone to have them take a look at it because the car was starting to vibrate, and there were creaking noises & knocking noises - all of which are signs of engine oil starvation, which can damage the engine even when the car is idle so time is of the essence with these issues. Firestone not only made me wait over a day for a diagnostic, but they charged me $133 for NO details about my vehicle, refu... read more

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Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.5 star rating with 407 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 6:00 p.m.  

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